Receptionist (Midland)

Brief Description

Total Sand Services, LLC (TSS) has Sand Solved! As a privately held proppant and logistics company, TSS goes beyond providing reliable, safe, and efficient solutions – we are dedicated to fostering excellence and safety at well sites, on the road, and throughout the supply chain.

We are actively seeking individuals who are driven by a passion for exceptional customer service, possess the drive to eliminate inefficiencies on location, and are committed to personal and professional career growth. At TSS, we prioritize establishing robust safety protocols and offer high-level rewards to recognize and appreciate your contributions.

Through a relentless commitment to teamwork between leadership and personnel, we are on a mission to become a leading service provider in the oilfield industry, surpassing our competitors. Joining TSS means embarking on a rewarding career with opportunities for growth as we expand our network of locations and services.

Whether you aspire to be a top-notch individual contributor or a groundbreaking leader, TSS provides the infrastructure to support your journey. We are on the lookout for innovative, driven individuals who are ready to achieve, grow, and lead.

If you crave a challenging and rewarding career in the oil field industry, TSS is the place for you. Committed to delivering excellence, we invite talented individuals to join our team, contribute to our success, and grow with us. Apply now to be considered for this exciting opportunity!

The Receptionist (Midland) will be the first point of contact for visitors, clients, and new hires, providing exceptional customer service and administrative support. This position plays a vital role in maintaining a professional, welcoming, and organized environment that supports daily operations and positive company culture.

Essential Duties And Responsibilities

- Greet and assist visitors, clients, drivers, and new hires in a courteous and professional manner, ensuring a positive first impression.

- Handle incoming calls, route them appropriately, and take accurate messages when needed.

- Maintain a clean, organized, and stocked front desk and reception area.

- Prepare new hire orientation materials, verify I-9 documentation, and assist with onboarding tasks in UKG.

- Take new hire photos, assign assets and temporary cards, and coordinate lodging arrangements as needed.

- Provide general administrative support, including data entry, filing, scanning, copying, and mail distribution.

- Assist with scheduling, ordering orientation meals, and coordinating meetings or office events.

- Communicate effectively with leadership and team members through Slack, email, and company phone.

- Collaborate with other departments to support smooth operations and efficient communication.

- Uphold company policies, maintain confidentiality, and demonstrate professionalism in all interactions.

- Perform additional duties and special projects as assigned by the Office Manager or Operations Leadership.

Requirements

Qualifications:

- High school diploma or equivalent required.

- Proven experience as a receptionist or in a similar role. Experience in a field office setting is desirable.

- Excellent verbal and written communication skills. Ability to communicate effectively with diverse individuals.

- Strong customer service orientation with a positive attitude. Ability to handle difficult situations with professionalism.

- Exceptional organizational and multitasking abilities. Attention to detail is crucial.

- Proficient in using office equipment (e.g., phone systems, printers) and computer applications (MS Office suite).

- Dependable and punctual, with the ability to manage time effectively.

- Discretion and integrity when dealing with sensitive information.

- Maintain a valid driver's license that meets the Company’s insurance requirements.

- Must be able to read, write, and speak English, bilingual preferred.

Physical Requirements

- Ability to sit for extended periods while working at a desk or computer

- Ability to use hands and fingers to operate a computer, keyboard, and other office equipment

- Ability to view computer screens for prolonged periods

- Ability to occasionally stand, walk, bend, or reach

- Ability to lift and carry light office materials up to 15 pounds as needed

- Ability to communicate effectively in person, by phone, and via email