Receptionist

RECEPTIONIST

Job Summary:

The Receptionist serves as the first point of contact for Dugan Production Corp., providing a professional and welcoming presence at the front desk. This position is responsible for greeting visitors, answering and directing calls, managing incoming and outgoing mail, and supporting day-to-day office administrative tasks. The Receptionist ensures that all interactions reflect the company’s values of professionalism, communication, and respect while maintaining a polished and professional appearance. This role contributes to the overall efficiency of the office by delivering reliable and courteous support to employees, visitors, and external partners.

Essential Duties:

- Greet and welcome visitors with a professional demeanor, ensuring a positive first impression of the company.

- Answer, screen, and direct incoming calls promptly and courteously.

- Manage front desk operations including visitor sign-in, security protocols, and hospitality arrangements.

- Receive, sort, and distribute mail, packages, and deliveries.

- Maintain a neat and organized reception area that reflects professionalism and company standards.

- Assist with scheduling conference rooms and coordinating meeting logistics.

- Provide general administrative support, including data entry, document preparation, and filing.

- Assist with office supply management and coordinate orders as needed.

- Perform basic housekeeping duties in shared office spaces such as tidying conference rooms, wiping down surfaces, restocking supplies, and ensuring common areas remain orderly.

- Support the coordination of special events, meetings, or employee activities when requested.

- Provide backup administrative support to other departments as assigned.

Required Knowledge, Skills, Abilities:

- Professional appearance and polished interpersonal skills.

- Strong verbal and written communication abilities.

- Ability to handle multiple tasks with accuracy, organization, and attention to detail.

- Strong customer service orientation with a courteous and positive attitude.

- Proficiency in Microsoft Office Suite and phone systems.

- Ability to work independently while maintaining a team-oriented approach.

- High degree of discretion when handling sensitive information.

Education and Experience:

- High school diploma or equivalent required.

- Minimum of 1 year of administrative or receptionist experience is preferred.

- Experience in a corporate or professional office setting strongly preferred.

- Must meet Driver Acceptability Profile requirements (driving position).

Working Conditions:

- Primarily office-based work with standard business hours.

- Frequently sitting, standing, walking, squatting/kneeling, and bending.

- Constant lifting of 10 lbs. or less; occasional lifting of 11–50 lbs.

Additional Information:

- Pay Grade: H1

- FLSA Classification: Non-Exempt

- Employment Category: Regular Full-Time

- Safety Sensitive Position: No

- The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

- The Employer retains the right to change or assign other duties to this position.

- Dugan Production is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

- The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities.

- Employment with Dugan Production Corp. is considered at will, meaning that either the company or employee may terminate the employment relationship at any time with or without cause or notice.