Customer Service Representative

Join Our Team -Find Your Future!

Turn Great Service Into Great Earnings — $17 - $25/hr. Plus Commission

Ideal Candidate will:

- Have experience in providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction

- Be an effective communicator who understands the importance of listening and being empathetic

- Be able to work and grow in a fast-paced work environment

- Be willing to learn new skills and ability to adjust to changes quickly

- Be open to feedback to support your performance and development

- Have solid computer and multi-tasking skills

- Have Flexibility to work Saturdays during the heating season

Competitive Compensation and Industry Leading Benefits- Paid weekly!

- Health Insurance – Premiums as low as $6 for full time employees!

- Dental insurance and Vision Insurance

- Company Provided Life insurance, Short-term and Long-Term Disability

- 401(k) plan with company match

- Paid time off and paid holidays

- Tuition assistance for employees and scholarships available for employees’ children

- Discounts on our products and services

- Opportunities for growth throughout our footprint

Essential Functions:

- Courteously answer incoming telephone calls and assist walk-in customers.

- Utilizes the ADDS E3 system for customer account maintenance, setting up new accounts, and updating customer logs.

- Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits.

- Develop a thorough knowledge of all departments, products, services, and delivery schedules.

- Enthusiastically participates in annual market objectives, promotional programs and contests.

- Support other members of the office staff by cross-training within the department and offering assistance as needed.

- Perform other miscellaneous office duties such as filing, photocopying, and shredding.

Education:

A high school diploma or equivalent is preferred.

Experience: One year of previous customer service experience including computer work is preferred.