Customer Service Representative

Covia responsibly provides minerals solutions for a better tomorrow. As a leading provider of diversified minerals, our products support a variety of industrial markets, including glass, ceramics, coatings, metals, foundry, polymers, construction, water filtration, and sports and recreation. Long-standing relationships with a broad customer base enable Covia’s market-inspired approach to innovation to enhance solutions and customer benefits. Underpinning these strengths is an unwavering commitment to safety and to sustainable development, further enhancing the value that Covia delivers to all its stakeholders.

Covia has an immediate opening for a Customer Service Representative located in our Fresno, TX facility. The Customer Service Representative will take on a central role with Accounting, Purchasing and Customer Service duties.

The successful candidate will have the following Key Accountabilities:

- Accounts Payable – enter invoices for payment and process ACH’s and checks

- Assist with Accounts Receivable

- Assist with the process of annual and monthly close

- Generate reports from Navision software

- Research, purchase and receive in raw material

- Maintain excellent supplier relationships

- Support with answering phones

- Assist with inventory management

- Process customer orders

- Generate and post batch sheets for production runs

- Accurate record keeping and filing as required

- Assist with customer relations, quotes and pricing calculations

- Obtain freight rates and schedule freight pick ups

- Other duties as assigned

The successful candidate will have the following Minimum Qualifications:

- 3-5 years of office experience and/or accounting experience a plus

- Working knowledge of Microsoft Office (Word, Excel, Outlook and PowerPoint)

- Highly organized, efficient and self-directing in a multi-tasking environment with minimal supervision

- Knowledge of Navision software a plus

- Excellent interpersonal/communication skills and relationship-building skills are vital

Commitment to Our Culture

Our core values - Safety, Team, Customers, Growth, and Courage—guide our work every day and will help us achieve our vision: Covia is the leading minerals solutions provider, and through the passion and commitment of our people, we enable customer success—ensuring a sustainable future for our company.

All Covia Team Members are expected to:

- Live the Life-Saving Rules

- Build high-performing work teams

- Focus on customers

- Demonstrate a growth mindset

- Do the right thing, always

At Covia, we strive for and support a diverse workforce as we firmly believe this lays the foundation of our success. Our compelling culture supports inclusion, individuality and respect within the workplace. We are committed to providing employment opportunities to the most qualified candidate based on work-related factors and without regard to non-work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, disability, or military service or reserve or veteran status.

The organization offers competitive salaries, advancement opportunities, and a full range of benefits.

Benefits:

- Excellent Healthcare Benefits – medical, vision, dental

- 401K with company matching

- Paid Time Off + Paid Holidays

- Disability plans and Life / AD&D

- Employee Assistance Program

An Equal Opportunity Employer

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