Accounts Payable Specialist

Responsibilities

- Process and response to Inquiries and requests while complying with SLA metrics.

- Process transactions across AP, expenses, cash application and master data activities.

- Validate supporting documentation for accuracy and completeness.

- Perform employee expense payments and Audits.

- Maintain and Administer vendor and customer master data in Oracle Fusion Cloud ERP.

- Collaborate with Procurement, Vendors and Finance for accurate onboarding and updates.

- Monitor, Triaging and work on ServiceNow tickets in the team’s queue.

- Perform cash management activities (i.e. Input into Cashflows, generate payment files).

- Monitor integrations errors/payment errors and drive timely corrections.

- Monitor and report on KPIs and SLAs.

- Produce reports for Period Close, Audits, KPI, and Ad-hoc requests.

- Perform month-end close activities and account reconciliations.

- Provide general training to the organization, and in-depth training to other SSC colleagues.

- Provide Compliance and Audit Support.

Special Projects Support – As needed

- Support ERP system rollouts (Oracle Fusion)

- Support Shared Service transitions to various regions.

- Support Implementation of OCR/IDR in Oracle

- Process Optimization (Identify and implement process improvement)

Qualifications

Work Experience:

- 5+ years in full-cycle AP and vendor master data management in an SME capacity.

- Hands-on experience with Oracle Fusion Cloud ERP and workflow platforms (e.g., ServiceNow).

- Experience in supporting ERP rollouts and shared services transitions

- Provide service delivery across multiple regions and business units

- Proven success in shared services or global service delivery environments.

Skills

- Strong systems orientation and technology proficiency (Oracle Fusion, BI tools, ServiceNow)

- Able to identify and implement process efficiency projects, and leveraging Oracle Fusion and automation functionalities (e.g. OCR, RPA).

- Expertise in process analysis, root cause resolution, and automation (OCR, RPA).

- Solid understanding of internal controls, SOX compliance, and audit requirements.

- Proficient understanding of internal controls, SOX compliance, and audit support.

- Ability to enforce policy compliance for expenses and payments

- Ability to analyze AP metrics, identify trends, and support decision-making.

- Strong understanding of Automated Procure-to-Pay (P2P) (Vendor set up to Payments)

- Working knowledge of tax regulations (e.g. VAT/GST) for AP.

- Solidknowledge of general accounting principles.

Competencies

- Ability to thrive and adapt quickly in an evolving and changing environment

- High level of self drive and commitment to achieving high performance

- Demonstrates continuous learning, solution and growth oriented mindset

- Reliable, takes ownership, and is resourceful

- Can effectively work as a team, as well as independently

- Capable of presenting insights and recommendations to management

- Excellent time management, organization and prioritization skills

- Strong customer service orientation

- Effective communication skills and strong documentation skills

- Strong analytical and problem-solving capabilities

Qualifications

- Bachelor’s degree in accounting, Business Administration, or related disciplines

- AP related Certifications such as:

- APS – Accounts Payable Specialist

- CAPS /CAPP– Certified Accounts Payable Specialist/Professional

Additional Requirements

- Able to work flexible hours/shifts to support projects and services in different time zones - as needed.

- Flexible and able to travel oversees – as needed for SSC transitions and Oracle Fusion rollouts projects.