Streetlight Technical Support Specialist

Job Location

Jackson, Michigan (On-Site)

Pay

USD 20.00 - USD 24.00 Per Hour

Contract Duration

51 week(s)

This is a contract role through Magnit for Consumers Energy in Jackson, Michigan. This is a hybrid role and requires reporting onsite 3 days a week.

Job Overview:

The Streetlight Technical Specialist is responsible for maintaining accurate customer streetlight counts by updating records to reflect changes in company‑owned streetlight systems. Responsibilities include processing material changes related to streetlight outages, applying appropriate credits, updating mapping information, researching municipal jurisdictional responsibilities, and communicating updates to customers.

The ideal candidate will:

- Possess a foundational understanding of SAP, GIS, Open Utilities, and Google Maps

- Demonstrate the ability to read and interpret electric distribution maps

- Be highly proficient in Excel

- Demonstrate professionalism in all interactions

- Exhibit strong verbal and written communication skills

- Maintain strong attention to detail with a focus on customer satisfaction

- Apply basic problem‑solving skills

- Collaborate effectively within a team environment

At least 2 years of applicable experience and a High School diploma or equivalent

Hourly Pay Rate Range (dependent on location, experience, expectation)

The pay range that Magnit reasonably expects to pay for this position is: $ 20-$24/hr

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.