Drives Technical Support Specialist

Inside Sales - Drives Technical Support Specialist

Are you interested in joining a company that was recently certified as a "Great Place to Work" for the fourth year in a row? If so, please read on...

Job Summary

Sell Variable Frequency Drives to existing and new L&S customers. Provide them with telephone support, customer site applications and technically support sales team with drives.

ESSENTIAL FUNCTIONS:

- Outbound calling/selling to new and existing customers.

- Handle customer calls for electric motors, controls, drives, and accessories.

- Review technical specifications and quote accordingly, both over the phone and on-site.

- Assist customers with technical questions on Variable Frequency Drives both on the phone and at customer sites.

- Attend training courses required to become an L&S drive expert.

- Coordinate large projects to ensure technical requirements are met.

- Checks stock and enter orders in the system.

- Contact suppliers for price and delivery times.

- Quote customers – both verbal and formal quotes.

- Call on customers with outside sales representatives or independently.

- Follow up with customers and suppliers on quotations and orders.

- Expedite orders with suppliers.

- Maintain daily CRM system.

- Enter purchase orders with suppliers.

- Manage freight expenses on a per order basis.

- Review inventory levels based on customer needs.

- Work in customer portals.

- Attend internal and external training

- All other duties as assigned by supervisor.

REQUIREMENTS

- Minimum of 5 years inside sales experience.

- Familiar with electric motors, drives, and controls.

- Minimum 2 year technical degree or equivalent experience and aptitude.

- Excellent customer service skills.

- Willingness to make outbound sales calls.

- Proficient in Microsoft Office products.

- Knowledge of and able to use proper phone etiquette.

- Above average communication skills (oral, written).

- Computer literate; above average keyboard skills.

- Able to interact with people in a professional manner.

- Ability to multi-task.

- Fluent in English (verbal, written).

- 75% travel in MN and WI visiting customers

OTHER REQUIREMENTS

- Able to wear PPE when in shop environment.

- Observe all safety requirements.

This position is full-time, Monday-Friday. The ideal location of this candidate for the position would be in Minnesota, but L&S is open to a candidate from Wisconsin as well.

Why L & S Electric?

We don’t just offer a job—we offer a future. At L&S Electric, we believe in rewarding our team with benefits that truly make a difference.

We recognize talent and reward experience. Compensation for this role is $25.00 - $28.00 hourly, with the final offer reflecting your expertise and the impact you’ll bring to our team.

Your Benefits:

- Health First: Medical, dental, and vision coverage for you and your family.

- Peace of Mind: Company-paid short-term disability and life insurance.

- Financial Well-being: 401(k) with generous match.

- Time to Recharge: 3 weeks PTO, 7 paid holidays, plus volunteer time off.

- Your Tools, On Us: Safety glasses and shoe programs.

- More Than a Paycheck: Performance-based bonus opportunities.

- Support When You Need It: Employee Assistance Program at no cost.

Hear From Us Firsthand:

- Our Story – L&S Electric

- Life at L&S Electric

Commitment to Equal Opportunity:

L&S Electric is an AAP/EEO employer and uses E-Verify to confirm the employment eligibility of all new hires. We’re proud to foster an inclusive environment where everyone is treated equally.

Ready to Power Up Your Career?

At L&S Electric, you’re not just a number—you’re part of a legacy. Join a team that puts safety, integrity, and people first. Apply now and become part of a company that’s powering progress—one repair at a time.