Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com .
The Senior HRIS Operations Analyst provides specialized support in functional areas of expertise, including Workday, to process and troubleshoot processes and end user inquiries. This role sits within the HRIS / HR Ops organization and requires a candidate with strong employee orientation, understanding of Human Resources business processes and strong technical knowledge of HR tech platforms. A successful candidate must provide line of sight into HRIS Operations, manage recurring and ad hoc operational inquiries, and deliver on various technical and functional projects.
This role is responsible for supporting all Human Resources operational and functional processes and programs through HR system support (analysis, testing, reporting, and business process design improvement. This includes business requirements gathering and analysis, design, testing, documentation, and end-user training for upgrades, updates, and enhancements)
The role will serve as a subject matter expert the HR department by leveraging Workday functionalities to optimize and streamline HR and HR Operational processes. The ideal candidate will play a key role in ensuring the Workday platform aligns with organizational objectives and meets business needs.
Translate business needs into technical solutions and analyze current electronic resources for efficient recommendations.
Make recommendations to improve the functionality and effectiveness of all HR systems, by proactively understanding and learning the Workday platform
Act as a subject matter expert in Workday modules including Core, Recruiting and Onboarding, HCM, Benefits, Time and Absence, Payroll, and Advance Compensation.
Implement and maintain Workday initiatives and support upgrades.
Evaluate requests for changes, analyze the impact on the entire system and infrastructure, submit recommendations for approvals, and prioritize and schedule completion of approved requests
Provide support and resolution for HR system, HR Operations and system maintenance
Run periodic system audits, review and distribute to users for corrections
- Analyze Workday modules such as Core HCM, Compensation, Recruiting, Onboarding, Talent & Performance, Time Tracking, Benefits and Payroll and make recommendations for improvements
- Design, build, and test business processes, notifications, and security configurations, conditions rules custom notifications, help text, etc
- Execute the implementation of new Workday features, ensuring minimal disruption to operations.
- Conduct trend and Root Cause Analysis (RCA)
- Ensure data accuracy and integrity through regular audits and reconciliations
- Execute quality assurance efforts to ensure the accuracy of processes, data, and information within HR systems
- Serve as the primary point of contact for HRIS-related inquiries and technical issues.
- Troubleshoot and resolve system-related issues promptly and effectively
- Maintain and update employee records in the HRIS system, ensuring accuracy and compliance with internal policies and regulatory requirements.
- Execute HR processes such as new hires, terminations, promotions, and employee changes.
- Assist with the onboarding process, ensuring that all documentation is complete and new employees are set up in systems.
- Bachelor’s degree preferred
- 3-5 years of HR Operations and HRIS process and configuration experience
- Experience in configuring and implementing various modules within Workday cloud enterprise applications
- Ability to define problems effectively, perform system analysis, curate and analyze relevant data, establish facts, and draw valid and concrete conclusions to make and support sound recommendations
- Strong understanding of HR processes and data, including payroll, benefits administration, talent acquisition and performance management
- Ability to manipulate large amounts of data in excel (VLOOKUP’s, Index, etc)
- Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
- Comfort and ability to work effectively in both independent and team-based scenarios
- Ability to prioritize and handle multiple tasks in a fast-paced environment
- Ability to manage and work with confidential information
- Comfort with learning on the fly, ie Workday documentation, YouTube Videos,etc
- Attention to detail and thoroughness required
- Ability to work on highly cross functional, geographically distributed project teams
- Self driven and able to lead others or work autonomously to drive solution decisions, troubleshoot system issues, and perform root cause analysis.
At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.
We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.
Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.
We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.
We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.