Regional Service Manager

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.

Position Title: Regional Service Manager Department: Service Compensation: $150,000 - $180,000 + annual bonus Reports To: Director of Service Location: Ontario, Canada

About the Role:

The Regional Service Manager will be responsible for managing a cross functional team to complete commissioning activities and the obligations under the Long-Term Service Agreements (LTSA’s) for Battery Energy Storage Systems (BESS) projects. This will include managing the daily operations of the regional service team including scheduling resources to complete commissioning tasks, preventative and corrective maintenance. You will focus on performance and profitability within the framework of the operating plan. In this role, you will develop a strategy for improved maintenance, diagnostic and operation to provide additional customer value and reduce the cost of service. The successful candidate must be comfortable in a fast-paced, entrepreneurial environment with varying priorities and assignments, as well as demanding timelines. Experience with renewable power generation and service management is essential. The successful candidate must be customer focused with excellent interpersonal skills and experience in a supplier service environment.

Responsibilities:

- Manage BESS Commissioning scope and schedule to ensure tasks are completed effectively and on time

- Responsible to drive PM schedule and standards to promote good results with limited outage time

- Develop strategy for improved maintenance diagnostic and operation to provide additional customer value and reduce cost of service

- Direct the performance of BESS Field Operation within assigned contractual scope of responsibilities

- Integrate the operations perspective into all job proposal initiatives while achieving availability and performance guarantees

- Ensure all personnel are trained and follow environmental, health and safety policies and procedures

- Responsible to audit and promote good practice around spare parts management and field documentation (LOTO, JHA, MPs, etc.)

Required Qualifications and Skills:

- Minimum 10 years’ experience in a service environment that includes electrical systems, controls systems, network communication hardware, and power generation hardware

- Educational background in Mechanical or Electrical Engineering, or a related discipline

- Demonstrated experience in a leadership capacity, ideally for at least 3 years'

- Strong negotiation, facilitation, risk management and consensus building skills

- Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality

- Knowledge of general and national codes, medium voltage power systems and Energy Storage system applications is a strong asset

- Willingness and ability to travel up to 50% of the time

e-STORAGE is Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, colour, religion, sex, national origin, sexual orientation, disability, or veteran status.

e-STORAGE uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by humans.

This is a current vacancy, and we are actively hiring for this position.

#CanadianSolar