Operations Manager

Why Turtle?

At Turtle, we’re redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we’ve built a reputation for innovation, excellence, and exceptional customer service—and we’re just getting started. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other. At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible. We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry. If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day!

About the Role

Turtle is seeking an Operations Manager in Syracuse/Rochester, New York who will be responsible for managing the day to day activities of a branch while evaluating current and proposed systems and procedures. Recommends changes when necessary and assists in the implementation of new processes. This individual will perform a variety of tasks while leading and directing the work flow of others. The Operations Manager reports to the Branch Manager and Corporate Operations. This individual must be able to travel to both branches in Syracuse and Rochester.

What You’ll Do:

- Audit and standardize all system processes and procedures

- Interview, hire, terminate, discipline and prepares annual reviews

- Streamline administrative functions for Customer Service, Warehouse, and Sales

- Lead continuous improvement efforts

- Oversee Fiscal accountability and Monthly/Year End Closings

- Inventory Control/Cycle Count

- Oversee Branch Claims:

- Freight

- Insurance

- Workers Compensation

- Manage financial reports:

- Unbilled Tickets

- Cycle Count Adjustments

- Open Sales & Purchase Orders

- Non-stock and Unavailable Inventory Management

- Returns: OERMS/PORMS

- Warehouse Transfer Exceptions

- Order Entry Exceptions (OEIX)

- Oversee branch personnel including billing, customer service, warehouse, inventory control, and sales

- Review all daily branch activities

- Training and development of branch personnel

- Payroll

- Facilities Maintenance

- Branch Replenishment

- Employee Sales, Credit Card, Cash, and COD account reconciliation, OEROB (cash balancing report)

- Resolving branch disputes with Corporate Accounting:

- Accounts Payable, Accounts Receivable, Invoice Processing

- Trouble Shooting/Problem Solving

- Record Retention:

- Receipts, Packing Slips, Billing, OEROB, Manifests

- Attend weekly Operations Meetings

Who We Are Looking For

- HS Diploma + min 2 Year College Degree or equivalent work experience - 8+ year of Warehouse Operations experience

- Must have warehouse and staff management experience

- Experience with Warehouse Management Systems preferred

- Must be able to read, count accurately, do simple math (add, subtract, multiply, divide) and write legibly.

- Ability to follow and provide directions with emphasis on safety Ability to multi-task and meet tight deadlines Ability to be flexible

- Ability to lift 50 pounds

- Proven Leader with readiness to actively participate in all warehouse activities

- Forklift certified

- Strong decision making and problem solving skills

What We Offer

We offer a competitive benefits package that includes:

- 401(k) plan

- Health insurance

- Dental insurance

- Vision insurance

- Life insurance

- Paid holidays

- Vacation

- Employee negotiated discounts

Who We Are

Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico.

What To Do Next

You can begin by filling out our application online. If you want to learn more about Turtle, please visit our website www.turtle.com or our LinkedIn: @Turtle.

Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.