Enterprise Asset Management (EAM) System Administrator (La Crosse

Are you ready to join an organization where we focus on People First, have fun at work and make a difference in what we do?

Dairyland is proud of our People First culture centered around appreciation, celebrating wins and collaboration. We’ve worked hard to ensure alignment between our culture and our processes and systems, learning and development and rewards and recognition programs.

As a team, we work together to leverage the team’s diverse perspectives, ideas and experiences to deliver nothing less than the best. We are collaborative, transparent and committed to our People and their work experience, growth and professional development.

The EAM System Administrator is responsible to support the administration and configuration of Dairyland’s Enterprise Asset Management (EAM) systems, driving continuous improvement to enable reliable, secure, and efficient asset lifecycle and maintenance operations. Champion data quality, user adoption, and cross-functional integrations (engineering, operations, IT, and vendor partners) to deliver measurable improvements in uptime, productivity, and compliance aligned with Dairyland’s asset management strategy. Assist with managing the EAM roadmap, releases, and change management, including training efforts.

- Platform administration

- Configure and administer Dynamics 365 and Dynaway EAM (modules, parameters, workflows, business rules).

- Manage user roles, security permissions, and periodic access reviews in alignment with least-privilege principles.

- Data management and governance

- Maintain asset master data standards (asset hierarchy, locations, criticality, spare parts, failure codes, counters, etc.).

- Perform data quality checks, validations, cleansing, and migrations.

- Mobile and field enablement

- Administer Dynaway Mobile (iOS/Android): configuration, profiles, lists, synchronization, and offline use.

- Optimize mobile usability and performance for field crews.

- Integrations and enterprise alignment

- Coordinate integrations with ERP/Finance, GIS (e.g., Esri ArcGIS), IoT/telemetry, document management (SharePoint) and other system solutions, as necessary.

- Partner with IT and vendors for patches, upgrades, and API/connector maintenance.

- Reporting and insights

- Build and maintain reports, dashboards, and KPIs using MS Power BI and Dynamics reporting tools; steward datasets and semantic models.

- Monitor system health, usage and adoption; provide actionable insights to stakeholders.

- Support, training, and change management

- Provide Tier 1/2 support; troubleshoot and resolve issues; manage vendor escalations (Microsoft/Dynaway).

- Develop SOPs, quick-reference guides, and training; cultivate a super-user network to drive adoption.

- Upgrades and continuous improvement

- Develop SOPs, quick-reference guides, and training; cultivate a super-user network to drive adoption.

- Gather requirements, prioritize backlog, and deliver enhancements aligned to ISO 55000 and organizational objectives.

- Perform other duties as assigned to support department goals and objectives.

Your Experience and Expertise:

Education & Experience: Bachelor’s degree in Engineering, Information Systems, Computer Science, Business Administration, or a related field with minimum of one (1) year of experience administering or serving as a power user of an EAM or CMMS platform. Experience with system configuration, data management, and user support, as well as familiarity with asset lifecycle and maintenance operations in asset-intensive industries such as utilities, manufacturing, facilities, or transportation required. Additional experience supporting mobile EAM solutions and basic integrations/reporting is essential, and experience working in cross-functional teams and managing system-related projects is considered a plus. Equivalent combination of education and experience will be considered.

- Strong analytical and problem-solving skills

- Excellent communication and interpersonal abilities

- Ability to manage multiple priorities and work independently

- Detail-oriented with a focus on data accuracy and system reliability

- Proficiency in system documentation and training delivery

Certifications: Certified Reliability Leader (CRL) is required within 12 months and preferred at the time of hire. The IAM Certificate (Institute of Asset Management) is required within 24 months and also preferred on hire. Microsoft Certified: Dynamics 365 Fundamentals is preferred, as is Dynaway EAM training or certification.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Environmental Demands: Office-based with periodic visits to generation and transmission facilities/worksites where PPE may be required; occasional after-hours support for releases or critical incidents.

We are committed to providing our greatest asset, our People, with as many perks and benefits as possible. Some benefits of working with us include:

- Health & disability benefits (medical, dental, vision, short & long-term disability)

- Life insurance

- Generous 401(k) and Pension Plans

- Paid Time Off

- Robust Wellness Program

- New Flexible Work Program

- Tuition Reimbursement

- So much more!

Dairyland Power Cooperative is an equal opportunity employer. All applicants will be considered for employment without attention to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, contact our HR Department at 608-788-4000.