Delivery Dispatch Coordinator

DELIVERY DISPATCH COORDINATOR

Limerick, ME – Full Time

About our energy

Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a gold level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture.

Why choose Eastern?

- Extensive benefits including 100% paid insurance options

- Matched 401(k) options

- Employee & family fuel discounts for your home

- State of the art Training Center

- 3.5 Weeks paid time off + 7 paid holidays

- Veteran’s Day paid holiday for active military and veterans

- Opportunity for growth

- Complimentary coffee, snacks, and Thanksgiving turkey

- Shortened summer hours – full pay, shorter days

- Wellness reimbursement (gym, exercise classes, and more)

- Tuition reimbursement

- Additional voluntary benefits

- Pet insurance

About this opportunity

This position is responsible for efficiently providing solutions to customer questions, concerns, and inquiries through a positive and respectful dialogue. Ability to multi-task and effectively manage administrative responsibilities is essential. This position also provides support through various means to the Operations Manager.

What your role will look like

- Interact with customers and co-workers in a respectful and courteous manner and maintain confidentiality of all customer information.

- Accurately and routinely process route changes and maintain ORS.

- Assist Delivery Manager with the following:

- Daily deployment of work force.

- Dispatching of Customer accounts.

- Organization of daily deliveries while maximizing available resources.

- Utilize JDE and ORS systems to fulfill customer requirements.

- Compilation of delivery reports and research results.

- Accurately record weekly timecards.

- Other duties as assigned.

What you’ll bring to this role

- Education: High School Diploma or GED equivalent

- Ability to operate a multi-line/function telephone.

- Demonstrated ability to proficiently navigate through application software programs to provide optimum customer service.

Apply now to heat up your career at Eastern!