Facilities Dispatcher

ABOUT THE ROLE

We’re looking for a detail-oriented, tech-savvy Dispatcher to coordinate repair and maintenance work orders, support our field technicians, and keep our facilities running smoothly. You’ll schedule work, monitor remote equipment systems, track assets, and deliver parts as needed.

This is a hands-on, problem-solving role where every day is different — you’ll balance dispatching, technology, and communication to keep our operations on schedule.

WHAT YOU'LL DO

- Receive, prioritize, and assign work orders through our work or management system.

- Monitor alerts from remote monitoring systems and create proactive service requests.

- Track equipment using asset management tools to plan maintenance and prevent breakdowns.

- Coordinate and occasionally deliver parts and materials to technicians.

- Communicate with vendors, technicians, and internal teams to resolve issues quickly.

- Review invoices for accuracy and support data reporting on performance metrics.

- Assist in continuous improvement and safety initiatives.

WHAT YOU'LL BRING

- 3+ years of experience in dispatching, scheduling, customer service, or facility coordination.

- Strong multitasking and organizational skills.

- Comfort using and maintaining technology — CMMS (ServiceChannel), remote management systems, or similar tools.

- Knowledge of maintenance, construction, or mechanical systems a plus.

- Team-oriented mindset and excellent communication skills.

- Valid driver’s license.

WHY WALLIS COMPANIES

Join a trusted, family-owned company with a reputation for quality and service. In this role, you’ll be part of a team that keeps our facilities efficient, safe, and customer-ready — every single day.