Delivery Manager

DELIVERY MANAGER

Danvers, MA – Full Time

About our energy

Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a gold level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture.

Why choose Eastern?

- Extensive benefits including 100% paid insurance options

- Matched 401(k) options

- Employee & family fuel discounts for your home

- State of the art Training Center

- 3.5 Weeks paid time off + 7 paid holidays

- Veteran’s Day paid holiday for active military and veterans

- Opportunity for growth

- Complimentary coffee, snacks, and Thanksgiving turkey

- Shortened summer hours – full pay, shorter days

- Wellness reimbursement (gym, exercise classes, and more)

- Tuition reimbursement

- Additional voluntary benefits

- Pet insurance

About this opportunity

The Delivery Manager is responsible for the day-to-day activities of the retail delivery department and those fuel delivery representatives who perform retail deliveries. The anticipated pay range for this position is $77,000 to $83,000.

What your role will look like

- Ensuring that all retail deliveries are made and handled in a safe, efficient, and appropriate manner, including, but not limited to, that they are performed consistent with all company policies and procedures.

- Timely reports on all accidents and work related injuries, completing all required documentation

- Making sound decisions relative to the scheduling and assignment of delivery personnel to ensure timely and safe delivery of product.

- Ensure that all company policies, procedures, handbooks, manuals and state and federal codes are adhered to in connection with all retail deliveries and all other fuel delivery representative activities.

- Maintaining a proficient working knowledge of the Company’s safety policies and procedures and implementing them in connection with all retail deliveries and all other fuel delivery representative activities.

- Provide feedback to employees regarding performance, contributions and areas needing improvement on a consistent basis. Conduct employee evaluations, take disciplinary action, when appropriate, and make recommendations regarding personnel.

- Responsible for keeping Operations Manager informed of personnel related issues.

- Facilitate effective communication and coordination of activities among fuel delivery representatives.

- Supervise the following functions:

- All logs, and payments collected from customers are turned in daily.

- Work with Logistics to ensure outstanding delivery tickets are identified, via application system reporting, to prevent customer run outs.

- Work assigned to fuel delivery representatives is completed safely and that delivery vehicles are kept clean.

- Ensure that fuel delivery representatives present a neat and clean appearance

- Maintain a proficient working knowledge of Out of Gas Procedure.

- Be receptive of new technologies that will improve efficiency and use as appropriate.

- Consistently communicate and demonstrate support for the company’s Core Values, Mission Statement and Vision.

- Demonstrate appropriate leadership, enthusiasm, and effective communication.

What you’ll bring to this role

- 2-5 years management experience

- 5-7 years of relevant industry experience

- Candidate is required to reside within the office’s coverage area

Apply now to heat up your career at Eastern!