Dispatch Coordinator

We are seeking a detail-oriented and proactive Dispatch Coordinator to join our dynamic logistics team. In this role, you will play a vital part in ensuring the efficient operation of our supply chain by coordinating driver schedules, managing customer requests, and utilizing advanced dispatch technology. If you thrive in a fast-paced environment and are committed to delivering exceptional service, we invite you to apply and contribute to our company's success.

Key Responsibilities

- Execute the dispatch function by providing support to drivers and customers, ensuring smooth communication and operations.

- Schedule and dispatch drivers based on customer requests, specifications, and operational needs.

- Prepare daily dispatch plans and communicate schedules effectively to drivers and relevant teams.

- Monitor ongoing deliveries and address any issues or delays promptly to maintain service levels.

- Maintain accurate records of dispatch activities, driver logs, and customer interactions.

- Collaborate with the logistics team to optimize routes and improve overall efficiency.

- Utilize dispatch software and technology to streamline operations and ensure data accuracy.

- Provide exceptional customer service by addressing inquiries and resolving dispatch-related concerns professionally.

Skills and Qualifications

- Proven experience in dispatching, logistics, or transportation coordination.

- Strong organizational and time-management skills with the ability to prioritize tasks effectively.

- Excellent communication and interpersonal skills.

- Proficiency in dispatch software and Microsoft Office Suite.

- Ability to work under pressure in a fast-paced environment.

- Problem-solving skills and a proactive approach to resolving issues.

- Knowledge of transportation regulations and safety standards is a plus.

- High school diploma or equivalent; additional certifications in logistics or transportation are advantageous.

Join our team and be part of a company that values innovation, teamwork, and continuous growth. We offer a supportive work environment, opportunities for professional development, and a commitment to excellence in service delivery.