Service Dispatch Coordinator

# Service Dispatch Coordinator

Emploi - Permanent Full-time - Coordinator - operations

Headquarter: Succursale -Valleyfield Quebec J6T 4E1

Start: 2026-04-27 - End date: 0000-00-00

Schedule: Monday to Friday (Day)

Salary: 50 001$ - 60 000$

Description:

For over 30 years, Budget Propane has been a trusted Canadian leader in the propane industry. Known for reliability, outstanding service, and strong team values, we continue to grow by investing in talented, committed people who make a difference every day.

We are currently looking for a Customer Experience & Service Dispatch Coordinator — an organized, proactive professional with a passion for customer service and operational excellence.

You will play a key role connecting customers, technicians, and internal operations. Your coordination skills will directly contribute to service efficiency, smooth scheduling, and an exceptional customer experience.

Responsibilities:

- Deliver professional, responsive, and friendly customer service

- Schedule and optimize installation and service appointments

- Coordinate service calls for propane equipment and tank installations

- Dispatch technicians efficiently based on priorities and routes

- Welcome and assist customers in the showroom / branch location

- Oversee bottle filling and propane vehicle service requests

- Review selected invoices and complete administrative follow-ups

- Maintain clear communication with field teams and internal departments

Requirements:

You thrive in a fast-paced environment, stay organized under pressure, and enjoy finding solutions.

Success Factors

- Strong customer service and communication skills

- Excellent organization and time-management abilities

- Team-oriented mindset and collaborative attitude

- Strong attention to detail and administrative accuracy

- Comfortable with computer systems and scheduling tools

- Experience in dispatch, coordination, or customer service (strong asset)

- Experience in propane, energy, or technical service environment (asset)

- Bilingualism in French and English (spoken and written)

Note:

What We Offer

- A stable, people-focused, well-established company

- A supportive team committed to your success

- A dynamic role with variety and autonomy

- Comprehensive group benefits

- Retirement savings plan with employer contributions

- Growth opportunities within an expanding Canadian company

Disclaimer:

Our Commitment

Budget Propane is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates. Accommodation is available upon request throughout the recruitment process.

If you enjoy coordinating, helping customers, and keeping operations running smoothly — we’d love to hear from you.