Business Systems Analyst

Requisition ID

: 19534

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

Benefits

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

- Pension Plan (at no cost to the employee)

- 401(k) plan with employer matching

- Available your first day: Medical, vision, dental, and life insurance

- Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

- Parental leave (up to 4 weeks) and adoption assistance

- Wellness programs (including access to a recreation and fitness facility)

- Short and long-term disability plans

- Tuition assistance for both undergraduate and graduate programs

- 10 Employee Resource Groups for career development, community service, and networking

Summary

The Records & Information Governance Business Systems Analyst serves as the liaison between the business community and the technical development team(s) who support the systems the community uses. This person is responsible for ensuring that business needs and compliance requirements, related to those systems, are clearly understood, documented and met. The Senior Business Systems Analyst will work closely with business system users, subject matter experts and technical resources to support business requirement efforts, document functional requirements and design specifications and support development and testing efforts.

The individual in this role assesses the capabilities of third-party applications to manage information according to policies, standards, and external regulations related to classification, retention, disposition, preservation, eDiscovery and public records requests and identifies gaps and associated risks. This role is critical for maintaining data integrity, mitigating compliance risks, and supporting governance across the information lifecycle.

What You'll Do

- Elicit, analyze, and validate business needs from stakeholders.

- Conduct research to understand project subject areas and inform requirements.

- Facilitate stakeholder meetings and presentations to ensure accurate interpretation of requirements.

- Manage and track requirements throughout the project lifecycle, updating as necessary.

- Create clear, complete, and traceable documentation for requirements and design.

- Conduct internal audits and assessments of compliance evidence and controls.

- Perform risk and impact assessments related to regulatory requirements and information management best practices.

- Provide training and guidance on compliance requirements to technical and non-technical personnel.

- Ensure technical and business systems adhere to applicable regulatory standards.

- Ensure applications and systems support information governance across the information lifecycle, including inventory, classification, retention, and disposition.

- Evaluate application capabilities against policies, standards, and regulations; identify gaps and associated risks.

- Perform information management risk assessments for new cloud applications as part of the Hosted Information Technology (HIT) process.

- Support continuous improvement initiatives, including automation and process optimization.

- Research and develop strategies to enhance compliance and governance processes.

What It Takes To Succeed

- Excellent analytical, documentation, and communication skills.

- Strong attention to detail.

- Strong knowledge of information governance principles, regulatory compliance, and risk management.

- Experience with content management systems and collaboration platforms.

- Ability to understand complex technical concepts and detailed business processes.

- Strong listening and collaboration skills.

- Ability to lead process improvement initiatives and manage complex projects.

Experience

- For a Level 2 (Journey), a minimum of two years of experience to four years related experience is required (if no degree, six-eight years of relevant experience or equivalent combination of education and related experience totaling six-eight years).

Education

A bachelor’s degree related to the assignment from an accredited institution is preferred.

Testing and Certifications Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.