Analyst II, Business Systems

Ready to build a rewarding career in an industry that is growing?

Who We Are

We are a global mining company dedicated to safely delivering nickel, copper, cobalt, and platinum group metals essential for the world’s energy transition.

Our mission is to improve lives and shape a better future together.

From utensils to cellphones to satellites, our operations simplify daily life and enhance connectivity. Our metals are integral to life-saving medical equipment and the electric vehicles driving the fight against climate change – our work truly matters.

Join our diverse team of 15,000 talented individuals committed to transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with us and contribute to something meaningful and enduring.

The Opportunity

We are currently seeking an Analyst II, IT Business Apps to join our Information Technology (IT) team in either St. John’s or Sudbury or Toronto. This is a permanent, hybrid position, working Monday–Friday, with a strong focus on managing and optimizing application support and enhancement services across multiple business areas globally.

The Analyst II - IT Corporate plays a critical role in ensuring the stability, performance, and continuous improvement of our application portfolio. This position oversees the managed services provider responsible for day-to-day support and enhancements, driving accountability for service level agreements (SLAs) and fostering innovation in service delivery.

Additionally, in this position you will:

- Lead service performance optimization by monitoring trends, implementing strategies, and driving continuous improvement initiatives.

- Conduct regular service review meetings, ensuring alignment with KPIs and business objectives.

- Develop application enhancement roadmaps and approve proposals to meet quality, budget, and timeline standards.

- Manage vendor relationships, including software maintenance renewals, lifecycle planning, and cost-effectiveness.

- Act as the primary liaison with the managed service provider, ensuring strong communication and timely issue resolution.

- Oversee risk management, including incident handling, root cause analysis, and preventative measures.

- Ensure compliance with change and release management processes for smooth implementation.

- Communicate performance metrics and enhancement progress to IT and business stakeholders through reports and dashboards.

About You

Education:

- Diploma in Computer Science, Information Technology, or related field.

Experience:

- Minimum 8 years in application support or systems analysis roles.

- Strong background in vendor and service provider management.

- Experience with cloud-based applications (PaaS, SaaS) and foundational systems (databases, integrations, middleware).

Skills:

- Excellent problem-solving and analytical abilities.

- Strong communication and interpersonal skills.

- Ability to work independently and collaboratively.

- Multilingual (Portuguese and/or French) is an asset.

What We Offer You

- Competitive compensation including a variable annual incentive plan

- Participation in a competitive Defined Contribution Pension package

- Comprehensive benefits package (company paid core coverage, health and dental coverage, flex accounts, disability plans and optional insurances)

- Leave for all of life’s reasons (vacation, personal, sick, parental)

- Work culture dedicated to safety, diversity & inclusion, and career growth

- Employee Family Assistance Program

- Virtual Healthcare online

- Online training and career development opportunities

Why Newfoundland and Labrador

Newfoundland and Labrador, Canada's easternmost province, is known for its rugged coastline, rich cultural heritage, and significant natural resources. The province's economy is bolstered by a robust mining sector, where our operations play a crucial role.

At Long Harbour, we operate a state-of-the-art processing plant, which refines nickel concentrate from the Voisey's Bay mine into finished nickel, copper, and cobalt products. This plant is a cornerstone of our commitment to value-added processing in Canada.

Meanwhile, the Voisey's Bay mine, located in Labrador, is one of the world's most substantial nickel deposits. It provides high-quality nickel, copper, and cobalt, essential for the 21st century economy.

Why Toronto

Toronto, Canada’s largest city and financial hub, is a center of innovation, commerce, and culture. Known for its diverse economy and vibrant urban environment, Toronto offers unparalleled access to talent, technology, and global connectivity.

Our Toronto office serves as a strategic hub for corporate functions, technology development, and business operations. Here, we drive initiatives that support Vale Base Metals’ global operations, leveraging advanced analytics, digital transformation, and strategic planning to ensure operational excellence across all regions.

Toronto’s dynamic ecosystem enables collaboration with leading technology partners, universities, and research institutions, fostering innovation in mining and metals processing. This location is integral to shaping the future of sustainable mining and advancing our commitment to responsible resource development.

Why Sudbury

Sudbury, Ontario, is one of the world’s most renowned mining regions, with a rich history in nickel production and a strong foundation in mining innovation. The city is home to Vale’s extensive mining and processing operations, which include underground mines, milling facilities, and smelting plants.

Our Sudbury operations produce high-quality nickel, copper, and cobalt—critical materials for electric vehicles, renewable energy, and modern infrastructure. Sudbury also serves as a center for research and development, where we pioneer technologies to improve safety, efficiency, and environmental stewardship in mining.

With its skilled workforce and deep mining expertise, Sudbury plays a vital role in Vale’s global supply chain and sustainability strategy, ensuring we meet the growing demand for critical minerals in a low-carbon economy.

Include to Transform

At Vale Base Metals, we are committed to ensuring an inclusive work environment where people feel comfortable to be themselves. Vale encourages everyone to express their ideas and opinions and values the plurality of individual profiles. We want our people to feel that all

voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are critical to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or any other personal consideration that makes us different.

Vale is an equal opportunity employer seeking to increase diversity across our operations and improve equal opportunity at Vale and in the mining industry.

Next, priority will be given to Newfoundland and Labrador residents. We also welcome those who are willing to relocate back home and those looking to make NL their permanent home.

Accommodation is available throughout our recruitment process for applicants with disabilities.

Pay Grade: F5T

Apply by: Tuesday December 23, 2025

#ValeBaseMetals