Role Summary
We are seeking a detail-driven and proactive Service Billing Specialist to join our team. This role is responsible for managing the full billing process for service customers, ensuring accuracy, timeliness, and high-quality documentation. The ideal candidate will be organized, analytical, and comfortable working independently in a fast-paced environment.
- Review service work orders to ensure all costs are accurately posted and proper backup documentation is attached
- Identify and resolve billing discrepancies and missing or incomplete documentation
- Review scopes of work and edit notes for clarity, grammar, and customer-readiness
- Generate and process customer invoices with accuracy and efficiency
- Collaborate with invoice approvers to ensure billing formats meet internal standards and contract requirements
- Maintain a strong sense of urgency to support timely billing cycles
- High School Diploma or equivalent
- Strong basic math skills
- Proficiency with Microsoft Office; experience with ManagerPlus and Workplace is a plus
- Previous service billing or administrative billing experience preferred
- Excellent written and verbal communication skills, including active listening
- Strong initiative, problem-solving abilities, and attention to detail
- Highly organized with the ability to multitask and work with minimal supervision
- Dedicated, dependable, and passionate about delivering accurate results
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance