Job Title: A/R Clerk
Location: San Marcos, Texas
Reports to Accounting Manager
Job Summary
The A/R Clerk will ensure that company cash receipts and withdrawals are applied appropriately in
the ERP system. This position will work closely with the collections specialist to manage delinquent
customer accounts.
The successful candidate must be positive, focused, a team player, and able to deliver quality work,
even when distracted. The professional in this position must be self-motivated, ambitious, and ready
for a challenge. Critical thinking and reasoning skills are an absolute necessity to be successful in this
position.
Key Responsibilities and Accountabilities
Posting cash receipts and withdrawals into our internal ERP system, preparing, posting,
verifying, and recording customer payments and transactions related to accounts receivable.
Work with Collections Specialist to manage customer accounts based on policy guidelines and
collaborate with leadership, sales, or customer as appropriate.
Document all interaction with customers and vendors to ensure reporting accuracy according
to established Sox Controls
Actively participate in projects or process improvements to drive operational effectiveness
and performance improvement that leads to a positive and measurable impact on the
business
Responsible for contacting delinquent account holders to collect payment
Collaborates with Collection Specialist to reconcile accounts receivable
Other duties and special projects as requested
Key Characteristics, Competences and Skills
Champions Integrity and Trust:
Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an
appropriate and helpful manner; keeps confidence; admits mistakes; doesn't misrepresent him/herself for personal gain.
Intellectual Horsepower:
Able to grasp complex issues and understand the essence of the challenges at hand. Assimilates new information quickly and does not get overwhelmed when needing to move quickly from one topic to another.
Customer Focus:
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Drive for Results:
Is high energy, action oriented and focused on producing good outcomes. Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others forward to the goal.
Decision Quality:
Makes good, timely decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Able to move forward without all of the data.
Collaboration:
Is able to develop strong relationships with leaders and employees at all levels and areas of responsibility within the company and is able to work effectively across functional boundaries in a matrix environment.
Problem Solver:
Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise. Deals fairly with non-performance and is unafraid to deliver tough messages when necessary.
Knowledge and Experience
3+ years work experience in an accounts receivable position
Working knowledge of cash application software (AX12 is a plus)
1+ years collections experience
Ability to research, understand and apply accounting guidelines and regulations
Strong competency in Microsoft applications including Word, Excel, and Outlook
Organizational and time management skills
Attention to detail and ability to multi-task is an asset