SuccessFactors Advisor

Job Summary

We are seeking a highly experienced and solutions-oriented SuccessFactors Advisor for functional support and optimization of SAP SuccessFactors across a wide range of modules. This role serves as a key liaison between HR, the Business, and IT requiring a unique blend of technical acumen and business insight to drive system improvements, troubleshoot issues, test updates, and deliver high-quality user experiences.

The ideal candidate will have hands-on experience with multiple SuccessFactors modules, including Employee Central, Employee Central Payroll, Recruiting, Onboarding, Goals, Performance Management, Compensation Planning, Talent Review, Succession Planning, Development, and Reporting.

- 8 or more years relevant experience

- Strong technical understanding of SuccessFactors configuration, security roles, workflows, and data structures.

- Skilled in gathering and analyzing business requirements and converting them into system specifications.

- Proficient in report building and data validation using SuccessFactors reporting tools.

- Excellent troubleshooting and analytical skills with attention to detail.

- Strong communication and interpersonal skills with the ability to collaborate across HR, IT, various Business groups and vendors.

Responsibilities

- Act as a subject matter expert (SME) and system administrator for SAP SuccessFactors across multiple modules.

- Partner with HR leaders and IT to define business requirements and translate them into functional system solutions.

- Configure and optimize SuccessFactors modules, ensuring alignment with organizational goals and HR processes.

- Lead troubleshooting efforts for system issues to identify root causes and implement fixes serving as Tier 1 support for all things SuccessFactors.

- Advanced experience with Microsoft Excel and highly proficient with vLookups and Pivot Tables.

- Perform data loads to positions and employee records for reorganizations or job/pay structure changes needed by the business

- Perform and coordinate system testing, including regression, UAT, and release-related validations for new features and enhancements.

- Collaborate with IT, other business groups as well as external vendors to manage integrations with other platforms (e.g., Employee Central Payroll, WorkForce System (WFS), S4, Fieldglass, BenefitFocus, Fidelity and ADP).

- Ensure data accuracy, governance, and compliance through audits, reporting, and best practices.

- Develop and maintain system documentation and support materials for end users.

- Design (or work with an external consultant to design) and deliver custom reports, dashboards, and analytics to support HR initiatives and business decision-making.

- Experience with external reporting tools such as Microsoft Excel, Power BI, Spotfire, etc. preferred

- Contribute to HR and cross-functional projects serving as a SME for HR technology and data

- Stay informed of SAP SuccessFactors roadmap updates and make recommendations for process improvements or new functionalities.

- SuccessFactors Modules Supported:

- Core HR (Employee Central)

- Employee Central Payroll (ECP)

- Recruiting & Onboarding

- Goal Management & Performance Management

- Compensation Planning

- Talent Review & Succession Planning

- Employee Development

- Reporting & Analytics (Ad Hoc, Advanced, Story Reports)

Education

- 8 or more years relevant experience with bachelor’s degree; 12 or more years of experience without bachelor’s degree

Certifications/Licenses

- SAP SuccessFactors certifications in one or more modules (e.g., Employee Central, Employee Central Payroll, Recruiting, Performance & Goals, Compensation).

Travel Requirements

- The percentage of travel required for this position is 0-10%

Work Schedule

- This position follows a hybrid schedule working in office Monday, Tuesday, Thursday and working remote Wednesday and Friday. Monday-Thursday are 9 hours and Fridays are 4 hours.