Shop Order Expeditor and Customer Service

Company Overview

F.C. Ziegler Co, also known as Catholic Art and Gifts, is a premier retailer and manufacturer of religious and devotional products. Our mission is to provide high-quality items that inspire faith and devotion, serving churches and individuals across the country with a wide selection of sacred goods, liturgical supplies, and custom services.

We are seeking a dedicated Shop Order Expeditor and Customer Service representative to join our team in the United States. Based in our vibrant location, you will play a vital role in ensuring timely order processing and delivering exceptional customer support to our valued clients. Your contributions will help uphold our commitment to faith-based excellence.

What You’ll Do

- Coordinate materials and shop orders to keep production on schedule

- Order raw materials and maintain proper stock levels

- Work closely with manufacturing, customer service, sales, and warehouse teams

- Communicate order status and ensure deadlines are met

- Receive and process customer orders, answer phones, and assist with inquiries

- Support with returns, quotes, and general customer needs

What Makes You a Great Fit

- Strong attention to detail & organization

- Excellent communication skills

- Enjoy working with multiple teams

- Comfortable managing several tasks at once

- Experience in manufacturing or order coordination is a plus

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: No less than 40 per week

Benefits:

- 401(k) matching

- Dental insurance

- Health insurance

- Paid time off

- Vision insurance

Work Location: In person