Service Proj Coordinator

About Us

At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth—not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values—they are the pillars of our continued success.

Overview

The Service Project Coordinator is responsible for scheduling projects and communicate with customers on schedule. They are influencing a project by embedding efficient construction intelligence into our shop/fabrication drawings and be a cost effective decision maker.

Responsibilities

- Inputs billing for all Projects and makes collections calls.

- Provides daily support to the Service Projects Team to ensure that all project requirements are met.

- Assists Service Coordinator as needed.

- Scheduling of Install Technicians.

- Verifying job completion and accuracy of technician trip notes.

- Payroll.

- Inbound/outbound phone calls.

- Data entry and various administrative tasks.

- Provides outstanding customer service to our customers.

- Processes and issues monthly maintenance invoices.

- Makes collection calls for past-due invoices on a weekly basis.

- Creating POs for equipment and materials.

- Prepares, edits, formats, and coordinates specifications and request for proposals for projects in order to ensure compliance with project requirements, acceptable standards, existing laws, rules, regulations, and codes.

- Works with managers, in order to compile specifications, assist in coordination between disciplines, and ensure consistency.

- Documents all project issues during the construction phase including scope changes, coordination problems, construction document changes, construction document interpretations, etc.

- Processes change orders, responses to RFI's and submittal comments.

- Pulls all permits

- Maintains project tracking databases.

- Updates workload schedule for teams to coordinate all workflow.

- Prepares reports for Team to show utilization, project status, project performance, etc.

Qualifications

Required Education, Experience, and Qualifications

- Reliable with excellent attendance.

- Work well with others in difficult situations to solve customer issues and achieve positive results.

- Possess strong time management skills and ability to work under time constraints.

- Express a pleasant and welcoming tone over the phone.

- Consistently demonstrate a positive attitude and strong work ethic.

- Experience in MS office, including Word, Excel, & Outlook.

- Effective verbal and written communication skills.

- Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.

- Versed in the industry and the Company's competitors.

- Ability to multitask and perform duties outside of the scope of work when necessary.

Preferred Education, Experience, and Qualifications

- Not applicable.

Travel Requirements

- 0-5% of time will be spent traveling to job site(s)/office location.

Physical/Work Environment Requirements

- Prolonged periods of sitting at a desk and working on a computer.

- Climbing stairs.

- Remaining in a stationary position, often kneeling, standing or sitting for prolonged periods.

- Repeating motions that may include the wrists, hands and/or fingers.

- Quiet environment.

- Light work that includes adjusting and/or moving objects up to 20 pounds.

ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.