Human Resources Coordinator

Position Summary:

Provides administrative support for HR department by conducting research, preparing reports, handling information requests, drafting company-wide communications and performing general HR functions.

Criteria: Education & Experience:

Bachelor’s degree in business or related area and one year of relevant experience or high school diploma (GED) and five years of relevant experience. Human resources administrative experience preferred.

Skills & Abilities:

Must possess excellent computer skills including experience in word processing and spreadsheet applications. Good customer service and organizational skills required. Skilled in formatting and drafting correspondences, forms, reports, and proposals. Ability to accurately proofread materials. Ability to maintain and preserve strict confidentiality.

Certifications/Licenses:

None.

Physical Demands:

The ability to use a computer keyboard effectively. The ability to orally communicate by phone and person to person. The ability to see and read printed material.

Work Environment:

Indoor office conditions.

Driving:

Must have and maintain reliable transportation to and from work.

Telephone:

Must maintain an operating telephone and furnish the number to his/her supervisor.

Essential Functions:

- Provides information and assistance to employees, retirees, applicants, and others in person or on the telephone regarding HR or company-related matters.

- Creates reports, memos, letters, company announcements and other documents, using word processing, spreadsheets, databases, and presentation software.

- Performs a wide variety of complex secretarial, clerical, and administrative support duties involving the processing and maintenance of confidential information.

- Prepares materials for new hire orientation and creates/maintains employee files.

- Creates job postings within the applicant program software and has regular interaction with applicants to discuss job specifics and application status.

- Oversees employee/retiree Facebook group (JEA Connects) to keep everyone informed of company activities and announcements.

- Processes and directs telephone calls in a professional and courteous manner.

- Receives visitors and answers general questions concerning services provided by the workgroup.

- Researches and compiles data for special projects and meetings.

- Maintains a strong understanding of various human resource information systems in the department (i.e. – Trakstar, Great Plains, TAM, On Base, etc.).

- Enters and updates all employee salary information, including annual increases, while maintaining a high level of accuracy and confidentiality.

- Initiates workflow processes as directed when employee position changes are made, including retirements, separations, new hires, etc.

- Initiates various electronic workflows including invoice reconciliations, travel authorizations, expense reports, etc.

- Schedules meetings, maintains calendars and coordinates activities for workgroup personnel.

- Assists with research and preliminary work for HR projects.

- Formats job descriptions and updates as requested.

- Maintains Orientation Manual and updates accordingly.

- Assists with salary and benefits surveys as requested by other utility systems.

- Coordinates new hire drug screens and pre-employment physicals.

- Orders office supplies and materials for the department.

- Organizes and maintains various files and records electronically through the filing database program, OnBase.

- Leads various HR initiatives that helps foster employee involvement and promote employee interaction.

- Performs additional duties as requested.