Director, Program Management (Gas Service)

- This role can be filled at a work location within our service territory throughout Louisiana and Mississippi*

Job Summary/Purpose

The Director of Program Management is responsible for leading multi-disciplinary programs, driving strategic initiatives that support our organizational objectives. This is a senior-level role responsible for program development, cross-functional leadership, operational excellence, and regulatory compliance, aligning with organizational strategy.

The ideal candidate brings deep expertise in program and project management in the gas utility industry and the ability to mentor and empower a cross-functional team while maintaining the highest standards of safety, quality, schedule, and cost performance.

Accountabilities And Essential Functions

- Partner with program sponsors and cross-functional teams to define scope, deliverables, resources, timelines, budgets, and objectives.

- Manage program and project teams to maximize ROI and meet organizational goals.

- Coordinate and delegate initiatives across multiple projects and teams.

- Identify requirements for cross-functional groups and external vendors.

- Lead budgeting for programs and ensure financial alignment with business goals.

- Collaborate with team to identify risks, opportunities, and process improvements across the department.

- Monitor program effectiveness including safety, scope, cost, schedule, quality, and risk.

- Conduct quality reviews of processes and deliverables.

- Analyze and mitigate program risks; prepare reports for leadership and key stakeholders.

- Build and lead a high-performance team of leaders and individual contributors.

- Provide coaching, mentorship, and career development to elevate delivery capabilities.

- Foster cross-functional collaboration across engineering, supply chain, service, and operations.

- Drive a culture of agility, accountability, and continuous improvement across delivery teams.

- Lead process development, implementation, and continuous improvement.

- Standardize tools, templates, and reporting for transparency and consistency.

- Perform additional duties as assigned by the SVP, Gas Services.

Minimum Requirements

Minimum education required of the position

- Bachelor's degree in engineering, Business, or related field - Preferred: Master’s Degree

Minimum Experience Required Of The Position

- 10+ years in leadership, with 5+ years of leading an organization with multiple departments and/or programs.

- Demonstrated success in managing large-scale, multi-disciplinary projects or programs.

- Strong understanding of project management methodologies, tools, and techniques.

- Excellent Customer and Executive Management relationship skills.

- Ability to make informed decisions under pressure, meet strict deadlines, and facilitate focused and cross-functional meetings and calls.

- Familiarity with regulatory requirements and environmental standards in the gas utility industry.

Minimum Knowledge, Skills, And Abilities Preferred Of The Position.

- Expertise in agile, lean, and hybrid delivery methodologies.

- Strong leadership, communication, and stakeholder management skills.

- Proficiency in portfolio management tools and frameworks.

Any Certificates, Licenses, Etc. Required For The Position

- None

- Preferred:

- PMP, PgMP, or MBA.

Physical Requirements

- Able to operate a personal computer, either desktop or laptop.

- Able to sit for extended periods of time.

- Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.

- Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

- Perform other job-related duties as assigned, within your scope of responsibilities.

- Job duties are performed in a normal and clean office environment with normal noise levels.

- Work is predominately done while standing or sitting.

- The ability to comprehend, document, calculate, visualize and analyze are required.

- Able to work regular hours, with occasional overtime.

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas service across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Once all announced transactions are complete, Delta Utilities is a $1.7 billion organization representing 600,000 customers and among the top 40 natural gas utilities in the United States.

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in summer 2025.

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

Learn more at https://deltautilities.com.

Delta Utilities and associated entities are equal opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.