Billing & Accounts Receivable Clerk

Position Summary

The Billing & Accounts Receivable (AR) Clerk is responsible for preparing and sending invoices, recording customer payments, and maintaining accurate AR records. This role ensures timely and accurate billing while supporting the company’s cash flow. To maintain proper internal controls, this position does not handle check/cash deposits or bank reconciliations.

Close collaboration with the service department is required to insure accurate billing, resolved pending job details, and confirm parts pricing.

Key Responsibilities:

Billing

- Generate and send invoices to customers based on service orders and contracts.

- Review invoices for accuracy before sending.

- Communicate closely with service department regarding incomplete jobs, pending work orders, and correct parts pricing to ensure billing accuracy

- Address customer billing questions or corrections.

Accounts Receivable

- Record customer payments (check, ACH, credit card, cash) into the accounting system.

- Maintain the AR ledger, track balances due, and update customer accounts.

- Prepare and distribute AR aging reports.

- Contact customers regarding overdue accounts in a professional manner.

Reporting & Support

- Assist customers and internal staff with in providing Certificates of Insurance (COI)

- Provide weekly AR and collections status updates to management.

- Assist with month-end closing tasks as directed.

- Support the accounting team with documentation for audits or reviews.

Duties Specifically Excluded

(Handled by Owner/Manager)

- Making bank deposits (checks or cash).

- Reconciling bank statements.

- Approving write-offs, discounts, or payment adjustments.

- Having access to online banking credentials

Qualifications

- 1–3 years of experience in billing, accounts receivable, or accounting support.

- Strong attention to detail and organizational skills.

- Familiarity with QuickBooks or similar accounting software preferred.

- Ability to communicate professionally with customers about invoices and payments.

- High level of integrity and reliability.

Compensation

- Hourly rate: $20–$24/hour, depending on experience.

- Opportunities for raises based on performance and accuracy.

Education

High School Diploma or GED required. Associate’s degree in accounting business, or financed preferred, or equivalent combination of education and relevant work experience.

Work Environment

- Office-based position with interaction across accounting, service, and management teams.

- Requires handling sensitive financial information with confidentiality.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

- Health insurance

- Paid sick time

- Paid time off

Work Location: In person