Account Manager

Pason is a leading global provider of specialized data management systems for land-based and offshore drilling operations. Our solutions enable real-time data acquisition, well-site reporting, remote communications, and web-based information management that drive performance, safety, and collaboration between the rig and the office.

Intelligent Wellhead Systems (IWS) delivers innovative wellhead and completions-related solutions designed to improve operational efficiency, reliability, and safety across the lifecycle of the well. Together, Pason and IWS provide integrated technologies and services that support customers from drilling through completions and production.

The Role

Pason is seeking an Account Manager to develop, manage, and grow customer relationships across both Pason Systems and Intelligent Wellhead Systems portfolios. This role is focused on servicing existing customers while driving new business development opportunities, with a particular emphasis on completions-related solutions and the growth of IWS.

The Account Manager will act as a trusted commercial and technical partner to operators, contractors, and service providers, aligning Pason and IWS solutions with customer drilling and completions programs. This position requires strong customer-facing skills, a solid understanding of completions operations, and the ability to translate customer needs into value-driven solutions.

Key Responsibilities

Account Management & Customer Success

- Develop and execute account plans to identify, manage, and grow key customer relationships across Pason and IWS.

- Maintain effective, long-term business relationships with operators, contractors, and service partners.

- Regularly engage customers to understand their drilling and completions objectives, challenges, and future plans.

- Ensure prompt investigation and resolution of customer issues, coordinating with internal teams as required.

Business Development & Sales

- Drive new revenue opportunities with a focus on completions and IWS solutions.

- Conduct sales calls, presentations, and solution discussions tailored to customer needs.

- Identify and pursue new customers while expanding the scope of services within existing accounts.

- Prepare job quotations, pricing information, and commercial proposals.

Qualifications

- Minimum 3 years of experience within the oil and gas industry

- Completions experience is required; drilling experience is considered an asset.

- Strong technical and commercial acumen, with the ability to understand and communicate drilling and completions technologies.

- Demonstrated experience in customer-facing roles such as account management, sales, sales engineering, or advisory positions.

- Excellent written and verbal communication skills.

- Strong organizational, time management, and attention-to-detail skills.

- Proven ability to build relationships and work effectively with stakeholders at all levels.

- Strong negotiation and commercial skills developed through practical experience.

- Ability to work collaboratively in a team-based, fast-paced environment.

Education

- Bachelor’s degree in Engineering, Business, Commerce, Computer Science, or Information Systems is preferred.

- A technical diploma combined with relevant industry experience will also be considered.

Perks & Benefits

- Competitive compensation package

- Extended health benefits

- Strong focus on work-life balance

- Health and wellness support programs

- Opportunities to give back to the community

- Generous vacation entitlement

- Employee and family events

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, verification of educational background, a drug and alcohol test (for safety sensitive positions) and criminal background checks.