Account Manager

Description of Responsibilities:

- Serve as the primary contact for assigned accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction

- Drive sales growth by understanding customer needs, proposing tailored solutions, and promoting Tube Supply's products and services

- Oversee order processing from initiation to delivery, including managing inventory levels, tracking shipments, and troubleshooting any issues that arise

- collaborate with internal departments such as Supply Chain, Operations, and Quality to ensure inventory availability and service delivery

- Visit customer sites to align with business needs

- Develop annual business plans for assigned accounts, collaborating with management for appropriate alignment and integration of company goals

- Approve MTRs to customer specifications

- Obtain quotes from vendors, manage relationships and ensure timely response and service quality

- Assist management and Quality Control with customer Non-Conformances (NCRs)

- Maintain accurate records of sales, orders, and customer interactions

- Provide regular updates regarding account performance and market trends

- Adhere to all HSE, QMS, and corporate policies

Required Skills and Experience:

- At least 2 years of experience in Sales or a Sales Support role

- At least 2 years of experience with reading and understanding Mill Test Reports and Customer Specifications

- High level communication, computer, and document processing skills

- Excellent critical thinking ability

- High level attention to detail

- Able to plan, prioritize, and multitask

Job Type: Full-time

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Disability insurance

- Health insurance

- Paid time off

- Tuition reimbursement

- Vision insurance

Shift:

- 8 hour shift

Application Question(s):

- How many years of sales experience do you have working in the steel industry?

- What annual salary are you looking for?

Ability to Commute:

- Houston, TX 77041 (Required)

Work Location: In person