Planning & Dispatch Representative 24/7

SaskEnergy is seeking a qualified and motivated individual to join our team. The Planning and Dispatch Representative receives and coordinates emergency response customer calls, responds to natural gas service inquiries and requests and coordinates service call scheduling for planned maintenance, emergency response and customer driven requests for a provincial workforce.

Note:

This job is subject to the following:

Core Responsibilities Service Dispatch* Receive and dispatch gas emergency/trouble calls, planned maintenance, line locate requests received from Sask 1st Call and other customer driven work requests.

Customer Interaction* Receive and respond to customers pertaining to customer service requests, such as: gas line locations, meter installs, relights, installations, alterations, etc.

Work Management Administration* Prepare documentation and make arrangements for customer service activities, such as new service installations and alterations.

Other* Perform administrative duties including ordering supplies, updating and maintaining Corporate and department programs, records, systems, files and employee training and attendance information.

Qualifications Education* Grade 12 or equivalent.

Experience* One (1) year experience in an office and/or customer service environment utilizing computer based software in Microsoft Suite.

Non-Optional Requirements* Planning and Dispatch Representative training program.

Additional Information* Travel, including overnight stays away from bid headquarters is required.

Application Instructions* Please apply online with your cover letter and resume outlining your qualifications.

Closing Date

April 9, 2025

Hourly Rate Range

$29.61 ($4,803.33) - $31.99 ($5,189.42)

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