Customer Service Representative/Dispatcher

Join Team Green! GFL Environmental is Hiring a Customer Service/Dispatch Representative – Grande Prairie, AB

Looking to grow your career with a company that supports your development and values your contributions? GFL Environmental is hiring a Customer Service Representative (CSR)/Dispatcher to join our Grande Prairie team!

As a CSR/Dispatcher, you’ll be the first point of contact for customers—helping schedule service, answer questions, solve problems, and ensure every interaction reflects our commitment to excellent service. In this role you will experience the full scope of what we do at GFL! From service to operations, you’ll be an integral part of the team!

Why Work With GFL?

- Opportunities to grow your career

- Supportive, team-first culture – we’re known as Team Green for a reason

- We give back to our communities through our Full Circle Project

What You’ll Do:

- Answer customer calls and emails professionally and promptly

- Schedule and update services as needed

- Support billing, contracts, and reporting

- Coordinate with operations, sales, and shop staff

- Handle account questions and resolve issues

- Enter data and maintain accurate records

- Assist with general office and sales support tasks

- Distribute, collect and review route sheets for proper days end data entry.

- Dispatch calls to routes based upon designated route and driver location.

What We’re Looking For:

- 1-2 years in a transportation, dispatch or customer service role.(Preferred)

- Great communication and organizational skills

- Comfortable using Google Workspace Suite of programs

- Friendly, reliable, and detail-oriented

- Team player with a positive attitude

- Experience in waste or environmental services is a bonus

- Familiarity with Trux software is a plus

Ready to Join Team Green?

If you’re dependable, motivated, and enjoy helping people, we want to hear from you! Apply today and be part of a company committed to sustainability and growth—for you and our communities.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com