Operations Manager

OPERATIONS MANAGER

Limerick, ME – Full Time

About our energy

Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a gold level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture.

Why choose Eastern?

- Extensive benefits including 100% paid insurance options

- Matched 401(k) options

- Employee & family fuel discounts for your home

- State of the art Training Center

- 3.5 Weeks paid time off + 7 paid holidays

- Veteran’s Day paid holiday for active military and veterans

- Opportunity for growth

- Complimentary coffee, snacks, and Thanksgiving turkey

- Shortened summer hours – full pay, shorter days

- Wellness reimbursement (gym, exercise classes, and more)

- Tuition reimbursement

- Additional voluntary benefits

- Pet insurance

About this opportunity

The Operations Manager is responsible for the day-to-day activities of the district under his/her supervision. This includes ensuring that liquid products and services are provided to customers in a safe, efficient and customer oriented manner, consistent with company policies, and that personnel, equipment and inventory are employed in the most efficient and effective manner. This individual will manage a district budget and will maintain a close reporting relationship with the Region Manager.

What your role will look like

- Lead, manage, and supervise service and office operations.

- Profit and loss responsibility for the District.

- Efficiently manage scheduling of service work.

- Maintain a proficient working knowledge of the Company’s safety policies and procedures and implement them in connection with all servicing, installations and deliveries and all other appropriate personnel’s activities.

- Oversee inventory utilization.

- Conduct local sales & marketing initiatives.

- Be a community liaison with goodwill and outreach responsibilities.

- Ensure timely and courteous customer service.

- Office functions including daily deposits, phone coverage, and data flow.

- Provide input for district budget through collaboration with Region Manager.

- Ensures the consistent application of policies, procedures, practices and quality controls to best preserve uniform operations within the district.

- Directly report organization/performance issues to the Region Manager.

- Presents district operating report to the Region Manager.

- Ensures communication and coordination of activities among direct reports.

- Evaluates job performance of direct reports.

- Consistently communicates corporate Core Values, Mission Statement & Vision.

- Consistently implements and communicates corporate strategic plan.

- Demonstrates leadership, enthusiasm and example setting to the rest of the Company.

What you’ll bring to this role

- Education: High school graduate minimum, Associates or Bachelors Degree in Business preferred

- Experience: 3-5 years of supervisory experience, relevant industry experience preferred.

Apply now to heat up your career at Eastern!