HVAC Dispatcher

HVAC Dispatcher

$19-22/hr | Monday-Friday | No Nights or Weekends

Keep the Field Running Smoothly-Without the Chaos

If you're an experienced dispatcher who thrives in a fast-paced environment, knows how to juggle schedules without dropping the ball, and takes pride in keeping technicians productive and customers informed-this is a role where you'll actually be valued.

At Jay's Heating, AirPlumbing, dispatch isn't just answering phones-it's the heartbeat of our operation.

Why Join Jay's?

- Stable, Family-Owned Company (Since 2005)

- Strong Reputation - Thousands of 5-star reviews across platforms

- Monday-Friday Schedule - No nights or weekends

- Full Benefits Package

- Company-paid medicallife insurance

- Dentalvision options

- 401(k) with company match

- Paid holidays + PTO

- Growth Opportunities - We promote from within

- Team-Oriented Culture - Supportive, organized, and professional

What You'll Do

- Manage and optimize daily schedules for service technicians

- Dispatch calls efficiently based on priority, location, and skill set

- Coordinate return visits and ensure parts/jobs are properly staged

- Keep customers informed on arrival times and schedule updates

- Maintain accurate customer and job data in the system

- Support technicians with job details, quotes, and communication

- Assist with parts ordering, POs, and coordination with internal teams

What We're Looking For

- 3+ years of dispatching, scheduling, or coordination experience (HVAC or home services preferred)

- Strong organizational and multitasking skills in a fast-paced environment

- Clear, professional communication with both customers and field teams

- Ability to problem-solve and adjust quickly when schedules change

- Comfortable using dispatching software, Microsoft Office, and web-based systems

- Geographic awareness and ability to route efficiently

- Detail-oriented and accountable-you own your role