$19-22/hr | Monday-Friday | No Nights or Weekends
Keep the Field Running Smoothly-Without the Chaos
If you're an experienced dispatcher who thrives in a fast-paced environment, knows how to juggle schedules without dropping the ball, and takes pride in keeping technicians productive and customers informed-this is a role where you'll actually be valued.
At Jay's Heating, AirPlumbing, dispatch isn't just answering phones-it's the heartbeat of our operation.
- Stable, Family-Owned Company (Since 2005)
- Strong Reputation - Thousands of 5-star reviews across platforms
- Monday-Friday Schedule - No nights or weekends
- Full Benefits Package
- Company-paid medicallife insurance
- Dentalvision options
- 401(k) with company match
- Paid holidays + PTO- Growth Opportunities - We promote from within
- Team-Oriented Culture - Supportive, organized, and professional
- Manage and optimize daily schedules for service technicians
- Dispatch calls efficiently based on priority, location, and skill set
- Coordinate return visits and ensure parts/jobs are properly staged
- Keep customers informed on arrival times and schedule updates
- Maintain accurate customer and job data in the system
- Support technicians with job details, quotes, and communication
- Assist with parts ordering, POs, and coordination with internal teams- 3+ years of dispatching, scheduling, or coordination experience (HVAC or home services preferred)
- Strong organizational and multitasking skills in a fast-paced environment
- Clear, professional communication with both customers and field teams
- Ability to problem-solve and adjust quickly when schedules change
- Comfortable using dispatching software, Microsoft Office, and web-based systems
- Geographic awareness and ability to route efficiently
- Detail-oriented and accountable-you own your role