Dispatcher

Location: 8470 Keele Street, Concord, ON

Job Type: Permanent, Full-Time

Shift: Continental Day Shift

Expected Salary: $50,000 – $65,000 Range

The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements.

This posting is for an existing vacancy.

Here’s what we do…

CMI sources and processes recycled ferrous and non-ferrous metals across North America and ensure they do not end up in a landfill or go to waste. Our recycling stream ensures that all the ferrous and non-ferrous metals that enter our yards will create something new again!

Here’s where you come in…

As CMI continues to grow, we are seeking a passionate, organized, and enthusiastic Dispatcher to join our Transportation and Fleet team.

Key Responsibilities:

- Plan efficient daily truck routes, maximize truck utilization, and schedule same-day routes based on customer requirements

- Monitor and update real-time pick-up requests and review previous schedules to address any issues or concerns

- Respond to phone and emails requests and queries in a timely manner

- Monitor customer cameras and schedule pick-ups accordingly

- Follow driver runs and address any concerns or issues that arise

- Liaise with traders regarding customer concerns and resolve

- Complete daily transportation and fleet checklists

- Liaise with drivers regarding any accidents and take appropriate action

- Review driver logs/inspection reports for any items or concerns that may require repair

- Ensure all tasks are completed in a safe manner in compliance with regulatory, legislative guidelines and company health and safety policies and procedures

Required Skills, Knowledge & Experience:

- High School Graduate

- Post-secondary education in Logistics/Operators is an asset

- A minimum of three year of dispatching experience

- Knowledge of WHMIS, Spill Response and Environmental and Quality Policy is an asset.

- Excellent organizational and communication skills

- Proficient in Microsoft Office and other related software

- Ability to perform simple arithmetic computations required to calculate weights/deductions

- Highly organized and detail-oriented, with strong task prioritization skills

- Able to work independently with minimal supervision

Working Conditions while performing the job:

- The position is performed in an office environment.

Compliance & Transparency

In accordance with Ontario’s pay transparency requirements, interviewed candidates will be informed when they are no longer under consideration for this position. Communication regarding application status may be provided through email or through your online applicant profile (if applicable).

Use of Artificial Intelligence

We may use artificial intelligence tools to assist in screening and assessing applications for this role. All hiring decisions are made by our Talent Acquisition team.

At CMI we are committed to fostering an inclusive and equitable workplace, free of bias and discrimination, where everyone feels valued, respected, and supported. We are committed to working with and providing reasonable accommodation to applicants with disabilities where feasible. We thank all applicants for their interest; only those selected for an interview will be contacted. CMI is committed to providing reasonable accommodation for people with disabilities. If you require accommodation, we will work with you to meet your needs in all stages of the hiring process.

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