Revenew International, LLC

Account Manager

LocationHouston, TX

About This Job


Department: Business Development


Reports To: Global VP of BD


FLSA Status: Exempt


Environment: Drug Free Workplace




Position Summary:

The Account Manager will primarily focus on strengthening and deepening client relationships and overall

account health, ensuring clients receive value from the services provided. Account Managers will be

responsible for up-selling and cross-selling of additional service lines that align to both client and Revenew


objectives.



Essential Duties and Responsibilities:




Client Relationship Management:

Act as the primary point of contact for clients

o Foster strong relationships at multiple levels within the organization

o Develop relationships with all identified buyer personas in key departments

Ensure clients are satisfied and address any concerns or feedback

o Address operational concerns - audits taking too long, lack of communication from

planner or auditor, etc.

o Address client concerns – known items, giving away issues without fair compensation,


etc.

o Monitors and communicates/presents overall audit/project progress, findings, program

metrics, and corrective actions to clients (quarterly, but at least annually)

o Creates and develops account delivery plans, i.e. audit/project plans (at least annually)

Assist operations with client roadblocks (e.g. delayed kick-offs, settlements, timely response to

data and system access requests)

Conduct regular check-ins and strategic discussions to understand evolving client needs

(executive summary meetings)

Responsible for gathering data and compiling presentations for client engagement meetings

(including specified portions of status calls) while also leading and guiding these discussions

Maintain regular onsite presence at clients’ offices (i.e. quarterly visits)
Assist Operations with escalating disputes to client sponsor when necessary
Hosting and cultivating client relationships through high-level engagements, such as meals,

charitable sponsorships, golf outings, concerts, and sporting events



Account Strategy & Growth:

Develop strategic account plans that meet both client objectives and our revenue targets
Work to expand scope of existing services (e.g. larger number of CC audits, expand SPR to cover


international locations, etc.)

Meet annual account growth targets established during annual planning cycles

11/06/24







Account Manager Job Description



Identify and propose additional services that align with the client's and Revenew’s goals

Monitor market trends to identify opportunities for growth



Contract & Financial Oversight:

Handle contract renewals, negotiations, and pricing discussions (with client and internally)
Ensure accounts are profitable, managing forecasted revenue
Address any billing issues, invoicing and ensure timely payment



Other

Facilitate regular collaboration with operations teams (PI, SPR, STR, Severance Tax, CC) to

continually assess emerging opportunities and address ongoing challenges

Responsible for status reports, executive summary materials, RFPs, presentations, etc.
Perform CRM, marketing, social media and internal reporting duties, as assigned
Leverage client relationship to get peer leads/referrals for the BD Hunters




Qualifications:



Education/Experience:

Bachelor’s degree in Business Administration, Sales, or relevant field
At least five (5) years of experience as an Account Manager, Key Account Manager, Sales Account


Manager, or relevant role

Demonstrated ability to communicate, present, and influence key stakeholders at all levels of an

organization, including executive and C-Level sponsors

Strong business acumen with a consultative approach to managing complex client relationships

Proven track record of meeting and exceeding quotas and receiving positive customer feedback
Adept at handling multiple account management projects simultaneously, while maintaining

sharp attention to detail

Proficient with common CRM software, such as HubSpot, ZoomInfo, LI Sales Navigator etc.


Language Ability:

Dynamic personality with exceptional communication, negotiation, and presentation skills while being an


active listener.



Computer Skills:

Strong working knowledge of computers, Microsoft Office Suite, and applicable CRM tools.



Traveling Demands:

Travel is required and will depend on the geographical location of assigned clients. An average of 30-50%

of time may be spent traveling to visit clients to perform the above-described roles and responsibilities.

Company will reimburse for business-related travels as described in Revenew’s Travel and Business


Expense Guidelines.


11/06/24







Account Manager Job Description





Compensation:

Competitive base salary commensurate with experience and incentive bonus program, which is based on


individual performance.



Pre-engagement requirements:

Revenew International is a Drug Free workplace. All employees and contractors are required to

successfully complete background checks and drug tests as part of the pre-employment screening process

and prior to starting work for the Company.



E-Verify:

Revenew participates in E-Verify and will provide the federal government with your Form I-9 information

to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized

to work in the U.S., Revenew is required to give you written instructions and an opportunity to contact

Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to

resolve the issue before the employer can take any action against you, including terminating your

employment. Employers can only use E-Verify once you have accepted a job offer and completed the


Form I-9.



Company Description:

Revenew International is a professional services consulting firm specializing in five complementary

services – Contract Compliance Reviews, Supplier Payment Reviews, Sales Tax Recovery, Severance Tax

Consulting, and Performance Improvement engagements. Headquartered in Houston, TX, the company

offers its services across North America. In its 25-year history, Revenew has successfully performed

thousands of engagements throughout the U.S., generating more than two billion dollars ($2B) in revenue,

cost recovery, and cost reduction benefits for our clients.


Financial Results Customer Service Employee Recognition Community Involvement Spiritual Development



The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow

any other instructions, and perform any other related duties, as assigned.



Contact Information:


Revenew International, LLC


Attn: Karina Tran Greenway Plaza, Suite 1950


Houston, TX 77046


ktran@revenew.com-276-4514 Direct


11/06/24


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