FROM THE GROUND UP

Account Manager

LocationOwatonna, MN
Job TypeFull-time
Salary$50,000-$75,000

About This Job


Summary


Location Owatonna (on site)


Employment Type Full time

Compensation Competitive salary, plus a healthy performance and retention-based incentive program. The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. From the Ground Up will not pay less than the applicable minimum wage or salary threshold. Expected Compensation is in the range of $50,000 to $75,000.

Benefits · Paid vacation and holidays · Full suite of health insurance – medical, dental, vision, etc. · 401(k) with company match

Other · Professional development opportunities · Exceptional company culture


About Us

From The Ground Up is a fast-growing provider of year-round outdoor services including grounds maintenance, enhancements, snow & ice management, irrigation, and other related services.

We are partnered with Private Equity and are rapidly expanding across the Upper Midwest. We take pride in our services, build lasting client relationships, and invest in the growth of our team members.

If you're looking for a place to build your career—not just do a job—we'd love to meet you.


Position Overview

Reporting to the Branch Manager, the Account Manager will oversee commercial client relationships and ensure timely, high-quality delivery of services across lawn care, landscaping, and snow removal.

This role blends client-facing communication with hands-on operational oversight and revenue growth responsibility.


Key Responsibilities

Serve as the primary point of contact for assigned commercial and residential clients, ensuring satisfaction and retention.

Understand client goals and translate them into service plans across landscaping, lawn care, snow removal, and related services.

Coordinate with crews, designers, and operations teams to deliver on time and on budget.

Conduct regular site visits to monitor quality and proactively resolve issues.

Prepare proposals, service agreements, and pricing estimates for new and existing clients.

Identify opportunities for upselling or cross-selling based on seasonal needs or client expansion.

Track all account activity, proposals, and site notes using Aspire and other systems.

Respond quickly and professionally to client requests or concerns.


Qualifications


Required:

2+ years of experience in account management, customer service, or sales (landscaping, lawn care, or facilities services preferred)*

Strong communication and interpersonal skills

Ability to manage multiple projects, prioritize deadlines, and resolve issues independently

Proficiency in Microsoft Office; experience with Aspire or similar CRM preferred

Valid driver’s license and clean driving record


Preferred:

Knowledge of landscape maintenance, design/build, irrigation, or snow removal services

Degree or certification in landscaping, horticulture, or project management

How to Apply Send your resume and cover letter to hr@ftg-mn.com with the subject: “Account Manager Application – [Your Name]” or apply via Indeed. From The Ground Up is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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