Account Manager
Scarborough, ON
Full-timeAbout This Job
About Us
Accuenergy is a Toronto-based company dedicated to research, design and manufacturing of multifunction power meters and other instruments. We also provide advanced technological solutions for distribution and industrial power system automation.
Responsibilities:
•
Customer Relationship Building: Establish and maintain strong customer relationships, acting as a trusted point of contact and ensuring customer satisfaction. Using CRM as primary tools for recording and planning customer interactions
•
Account Development: Identify and pursue opportunities to expand business with existing clients, upselling or cross-selling additional products or services. Generate and fulfil account plans as a roadmap to success with quantifiable road marks
•
Customer Needs Assessment: Understand customer needs, challenges, and goals, and provide solutions that align with our product offerings.
•
Product Knowledge: Develop a deep understanding of our products and services to effectively communicate their value and positioning to customers.
•
Customer Success: Actively manage customer accounts, ensuring they receive appropriate support and assistance throughout their journey. Recycle old opportunities to increase top of sales funnel.
•
Customer Feedback: Gather and relay customer feedback to improve products and services and enhance the customer experience.
•
Sales Reporting: Maintain and update sales and customer success records, including key performance indicators and customer interactions.
•
Ensure Occupational Health and Safety compliance with health and safety laws and regulations
•
Follow all procedures in compliance of Accuenergy (Canada) Inc standard policy and operation regulations.
•
Any other operation-related responsibilities may be added as company continues to grow.
Job Requirements
•
Strong communication skills (written and verbal)
•
Proactive communication approach
•
Previous experience with B2B sales, or engineering
•
Experience with CRM systems
•
Experience with scheduling, multi-tasking, or working with deadlines to prioritize tasks
•
Fluency with basic computer programs such as Microsoft Office
•
Ability to work autonomously
•
High Attention to detail
•
Ability to both work effectively in a team and independently
•
Experience with or a keen interest in electrical systems and or energy
We thank you for your interest in joining the Accuenergy team and for submitting your application for our positions.
We appreciate the time and effort you invested in your application. Please note that only candidates selected for the next stage of the hiring process will be contacted.
We value your interest in Accuenergy and wish you the best of luck in your job search.
Thank you once again for considering a career with us
Job Types: Full-time, Permanent
Benefits:
•
Dental care
•
Discounted or free food
•
Extended health care
•
On-site parking
•
Paid time off
•
Vision care
Schedule:
•Monday to Friday
Monday to Friday
Ability to commute/relocate:
•
Scarborough, ON M1L 2H6: reliably commute or plan to relocate before starting work (required)
Application question(s):
•
What is your major?
Education:
•Bachelor's Degree (preferred)
Bachelor's Degree (preferred)
Experience:
•
B2B sales: 2 years (preferred)
•
CRM Systems: 2 years (preferred)
•
Quotation: 2 years (preferred)
Work Location: In person
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