Utility Billing Supervisor

Salary: $76,356.80 ($36.71/HR) - $105,040.00 ($50.50/HR)

Detroit Lakes Public Utilities is seeking a skilled and customer-focused Utility Billing Supervisor to lead our utility billing operations for electric, water, and wastewater services. This position oversees billing cycles, collections, customer service, compliance, reporting, and supervision of utility billing staff. The role works closely with meter readers and utility personnel to ensure accurate billing, timely processing of service orders, and exceptional service to our community.

Key Responsibilities Include:

- Manage all utility billing and collection functions

- Review and process monthly three-cycle billings

- Oversee delinquent accounts, payment plans, and tax certifications

- Maintain compliance with Minnesota Statutes and City ordinances

- Supervise and train utility billing staff

- Prepare reports and support audits and financial reporting

- Manage online billing platforms and document imaging systems

Qualifications:

- Degree in Accounting, Finance, Business, or related field preferred

- Municipal utility billing or governmental accounting experience strongly preferred

- Supervisory experience preferred

- Strong organizational, analytical, and customer service skills

Detroit Lakes Public Utilities offers a competitive salary and benefits package and a collaborative, team-oriented work environment dedicated to serving our community.

Application form, benefits and a job description are available on the City website at www.cityofdetroitlakes.com. Provide a Cover letter, Resume, Application, and any applicable licensure online or send it to our Human Resources Director at dstrapp@cityofdetroitlakes.com or via mail to 1025 Roosevelt Avenue Detroit Lakes MN 56501 by 4:30 PM on April 3, 2026.