Total Rewards Specialist

# Our Company

The North American Electric Reliability Corporation (NERC) is a not-for-profit international regulatory authority whose mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid. NERC develops and enforces Reliability Standards; annually assesses seasonal and long‐term reliability; monitors the bulk power system through system awareness; and educates, trains, and certifies industry personnel. NERC’s area of responsibility spans the continental United States, Canada, and the northern portion of Baja California, Mexico. NERC is the Electric Reliability Organization (ERO) for North America, subject to oversight by the Federal Energy Regulatory Commission (FERC) and provincial authorities in Canada. NERC’s jurisdiction includes users, owners, and operators of the bulk power system, which serves nearly 400 million people.

# Our Mission

The vision for the ERO Enterprise, which is comprised of NERC and the six Regional Entities, is a highly reliable and secure North American bulk power system. Our mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid.

# Your Impact

The Total Rewards Specialist should have fundamental knowledge in a broad array of total rewards topics, including health benefits, retirement planning, compensation, career and developmental opportunities, and employee wellbeing programs. In this role, you will support the daily operations of the total rewards administration and provide the maximum level of service for NERC’s remote workforce. This position reports to the Director of Human Resources.

# Your Role

- Administers employee benefit programs, including health insurance, 401(k), 457(b), 457(f), short- and long-term disability insurance, spending accounts, life insurance, COBRA, FMLA, spot awards, and recognition.

- Collaborates with external vendors and internal stakeholders to ensure that benefit payments, deductions, and contributions are processed timely and accurately.

- Reconciles benefits statements.

- Completes governmental reporting requirements during the year.

- Communicates benefit program changes and updates.

- Coordinates distribution/communication of projects, including compliance reporting, retirement programs, and benefit open enrollment.

- Manages the annual review and renewal of all benefits programs.

- Administers, processes, and maintains the leave information for employees in accordance with applicable laws and regulations.

- Reviews and submits payroll.

- Monitors and maintains tax compliance in adherence to state requirements.

- Conducts regular compensation benchmarking and analysis.

- Designs and manages wellbeing program initiatives.

- Maintains and administers compensation management systems to execute NERC’s Total Rewards Program.

- Houses and maintains market salary data per job code.

- Maintains and administers CompXL to support the execution of NERC’s annual merit and incentive programs

- Assesses benefits usage data and makes recommendations for program enhancements.

- Tracks HR metrics and generates reports to drive data-driven decision-making and continuous improvement.

- Performs other related duties as assigned by management.

Qualifications

- Bachelor’s degree (B.A.) or equivalent, five years related experience, or equivalent combination of education and experience.

- Proven experience (five-plus years) in total rewards, compensation, and benefits.

- Experience with ADP TotalSource preferred.

- Working knowledge of relevant multi-state laws and regulations.

- Highly proficient in MS Excel.

- Strong organizational, problem-solving, and analytical skills.

- Ability to manage priorities and workflow.

- Ability to work independently and as a member of various teams and committees.

- Strong interpersonal skills.

- Ability to deal effectively with a variety of individuals at all organizational levels.

- Good judgment with the ability to make timely and sound decisions.

- Commitment to excellence and high standards.

- Excellent written and verbal communication skills.

- Ability to effectively communicate with people at all levels and from various backgrounds.

Other

- A background check will be conducted prior to employment.

- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

- This position has been classified as exempt.

- The position may be based remotely but must be able to travel to NERC offices if needed. Reimbursement of travel expenses will be in accordance with the company’s travel and expense reimbursement policies.

Our Culture Declarations

- Everyone at NERC is a leader.

- We are accountable personally and organizationally to deliver on commitments.

- We develop ourselves and people in the organization to ensure that NERC realizes its strategic objectives.

- We are resilient and adaptable to the challenges and needs of the business/people.

- We exude a growth mindset and empower teams to take risks.

- We build collaborative relationships within NERC, the ERO, and the stakeholders of NERC.

- We exemplify NERC cultural behaviors:

- We reward high-quality, creative, and innovative work.

- We attract, engage, and retain top talent.

- We value and respect diverse perspectives.

- We provide a safe, inclusive, and collaborative work environment.

- We form strong relationships within the company and with the ERO Enterprise.

- We demonstrate curiosity in a wide variety of areas and are open to exploring new situations, knowledge, and opportunities for growth and development.

- We demonstrate an anticipatory mindset by preventing problems and building contingencies where appropriate.

- We champion diversity and inclusion by seeking out and valuing diverse perspectives.