Specialist, ERP Application

Are you a skilled ERP Application Specialist with a passion for enhancing business systems?

The Specialist, ERP Application will collaborate closely with the management team and business stakeholders to advance and continuously improve Alectra’s ERP platforms. Your role will involve analyzing user requirements, designing and implementing process and system solutions, staying current with industry trends, ensuring compliance and security, and contributing to change management for ERP system implementations and upgrades.

What you’ll do

Business Analysis and Design

- Analyze current business processes, design improvements, and participate in the development of new systems.

- Define and refine complex business processes using the ERP system in collaboration with stakeholders.

- Lead design sessions to enhance business processes, operations, and information flow.

- Research and recommend emerging processes, enhancements, and technologies.

System Development and Implementation

- Model business and systems processes using case scenarios, workflow diagrams, and data models.

- Design, develop, and oversee the implementation of integrated solutions and enhancements.

- Develop and document business requirements, functional specifications, and design in coordination with stakeholders.

- Work with technical staff and subject matter experts to develop and document technical specifications.

- Coordinate system implementations and ensure compliance with standards, regulations, and Ontario Energy Board requirements.

Testing and Support

- Conduct system testing, including unit, integration, and user acceptance testing to ensure quality and accuracy.

- Assist in the development and execution of data migration strategies for smooth transitions from legacy systems.

- Provide ongoing support and troubleshooting for the ERP system, addressing user inquiries and resolving issues.

- Participate in the evaluation, selection, and implementation of third-party add-ons to enhance ERP functionality.

Collaboration and Communication

- Work closely with cross-functional teams (e.g., finance, supply chain, human resources) for seamless ERP integration.

- Develop and maintain system documentation, including user manuals and technical guides.

- Prepare training materials and provide end-user training.

- Establish and manage end-user database access control levels.

Project Management and Compliance

- Provide technical expertise in planning, design, and implementation of projects, including asset management and grid operations.

- Stay updated with industry trends and advancements in ERP technologies.

- Monitor system performance and optimize configuration, database tuning, or application performance.

- Ensure compliance with legislative, regulatory, and Health & Safety policies and procedures.

- Collaborate with IT security and compliance teams for data security and regulatory compliance.

- Manage project timelines, deliverables, and tasks, including disaster recovery and business continuity plans.

Relationship Management

- Act as a liaison between stakeholders and the solution team, facilitating communication and coordination.

- Develop and maintain effective relationships with ERP system vendors, consultants, and service providers.

- Assist in the development and monitoring of key performance indicators (KPIs).

Corporate Values and Conduct:

- Demonstrate professional conduct and align with Alectra’s core values of safety, teamwork, and customer focus.

Other Duties:

- Perform additional tasks as assigned to support operational objectives

What you’ll do

Qualifications, Knowledge, Skills, and Competencies

Education & Specialized Knowledge

- College diploma or university degree in computer science, information systems, engineering, business administration, or finance.

- Strong understanding of database structures and ERP systems, particularly JD Edwards.

- Proficiency with MS Office, Project, Visio, and SQL developer for ERP implementation and analysis.

- In-depth understanding of utility industry processes and regulatory requirements.

Experience

- Strong knowledge of the software development lifecycle (SDLC) and Business Analysis lifecycle process.

- Minimum of 5 years of experience in a business analysis/solution architect role.

- Experience with JD Edwards ERP systems and diverse IT environments.

- Experience in a unionized utility environment is an asset.

Skills/Abilities/Competencies

- Strong analytical and problem-solving skills.

- Excellent written and verbal communication skills.

- Effective project planning and execution abilities.

- Proven ability to collaborate and build relationships with stakeholders.

- Highly organized, adaptable, and resourceful.

Working Conditions

- Work performed in an environment with minor or almost no exposure to challenging conditions.

Who we are

As the largest municipally owned electric utility in Canada, we are committed to growing, evolving and remaining innovative to build a sustainable and brighter future. Our values set us apart and are our fundamental beliefs about our organization:

Safety: Stay aware, prevent risks and protect each other.

Respect: Value everyone, act honestly and foster inclusion.

Customer Focus: Be reliable, anticipate needs and deliver exceptional solutions with care.

Excellence: Elevate performance, embrace diversity and deliver quality through collaboration.

Innovation: Drive growth by embracing change, creativity and continuous improvement.

Here’s why Alectra might be your ideal workplace:

- We offer comprehensive benefits. From health and wellness programs to financial security though our Defined Benefit Pension Plan – we offer a robust benefits package that supports you and your family.

- We invest in your career development. At Alectra, we care about our team’s future through offering ongoing trainings, mentorship and learning opportunities.

- We care about you work-life balance. Understanding that taking time off is essential to employee well-being, sustained productivity and high performance, we offer the following:

- Time off: At Alectra, we offer various time off options for our employees including vacation time, personal days, milestone parental leave top-up, volunteer days and bereavement days.

- Disconnecting from work: We prioritize your well-being through our “Disconnect from Work” policy which ensures you can maintain a healthy work-life balance.

- Hybrid work environment (if applicable): Based on operational requirements, we offer flexible working arrangements that include working remotely or on-site.

At Alectra, your unique contributions matter and help drive our collective success to a more sustainable and brighter future.

Ready to Apply?

If this sounds like you and gets you excited, we’d love to hear from you! Simply click the apply button to submit your resume and take the first step toward joining our team. Due to the high volume of applications, we are unable to accept resumes via email. All applicants must apply through our careers page to be considered.

At Alectra, we celebrate diversity and are committed to an inclusive recruitment process that honours the dignity and independence of all applicants. If you require accommodation due to a disability during the process, please contact careers@alectra.com. We will work with you to ensure your needs are being met to the point of undue hardship.

Thank you for your interest in building a career with us. While we appreciate all applicants, only those selected for an interview will be contacted.

Please note: We kindly request no unsolicited resumes or agency referrals. Alectra does not accept resumes from recruitment agencies for any open positions unless a valid contract is in place.

Use of Artificial Intelligence (AI) in Recruitment

At Alectra, we’re committed to energizing a brighter future through innovation and responsible technology use. While we may use digital tools to support the efficiency of our recruitment process, we do not use AI to identify or screen candidates. Applications are personally reviewed by either a member of the Talent Acquisition team or one of the hiring leaders, ensuring a fair and human-centered experience for all applicants.