ERP Specialist

We are seeking an ERP Specialist with strong hands-on experience supporting Microsoft Dynamics 365 Business Central (BC) in a manufacturing environment. This role is responsible for day-to-day system support, user enablement, and continuous improvement across key processes—primarily Production, Master Data Governance, Purchasing, and Power BI reporting/analytics—while also providing cross-functional support for Sales, Warehouse, Shipping and Technical Support if needed. The ideal candidate is process-minded, detail-oriented, comfortable working with end users, and capable of translating business needs into system configuration, data standards, and actionable reporting.

Key Responsibilities:

- Provide Tier 1–2 functional support for Dynamics 365 Business Central users; troubleshoot issues, identify root causes, and coordinate with partners for escalations when needed.

- Maintain and improve ERP workflows to support business scalability, accuracy, and efficiency across operations.

- Participate in release planning/testing for BC updates, extensions, and process changes, document impacts and support change management.

- Identify potential process or system issues towards continuous improvement.

- Work on system support tickets, document resolutions, and ensure timely issue closure according to Accuenergy system SLA standards.

- Provide ongoing training and guidance to end-users to improve system utilization and adoption.

- Participate in system audits, data integrity checks, and continuous improvement initiatives.

- Maintain accurate documentation of processes, configurations, and customizations.

- Monitor systems performance and escalate critical issues as needed.

- Support manager to implement system enhancements and develop management reports via power BI.

- Support other inquires of ERP, Sales Hub and Customer Service Hub systems as manager arranges.

- Support manufacturing processes within BC, such as master planning, production orders, routings, capacity planning, consumption/output reporting, WIP visibility, and production variance monitoring.

- Work with Production and Planning teams to improve shop-floor transactions and production data accuracy.

- Assist in defining and improving processes related to BOMs, routings, work centers, production scheduling, and inventory consumption logic.

- Own master data standards and governance for items, BOMs, routings, vendors, customers, and related attributes.

- Maintain and monitor data quality, including naming conventions, UOMs, costing methods, lead times, replenishment parameters, item tracking, and posting groups.

- Design and execute data audits, cleanup activities, and bulk updates using appropriate tools (e.g., configuration packages, Excel imports, APIs).

Qualifications:

- Bachelor's degree in information technology, computer science, or similar preferred.

- Certification in Oracle SaaS ERP or SAP ERP business process integration.

- At least 2 years experience as an ERP specialist in a related industry.

- A background in business administration, project management, or a related field will be advantageous.

- In-depth knowledge of ERP development tools, coding languages, and business processes.

- Great organizational and time management skills.

- Exceptional interpersonal, collaboration, and communication abilities.

- Excellent analytical and problem-solving skills.

We thank you for your interest in joining the Accuenergy team and for submitting your application for our positions.

We appreciate the time and effort you invested in your application. Please note that only candidates selected for the next stage of the hiring process will be contacted.

We value your interest in Accuenergy and wish you the best of luck in your job search.

Thank you once again for considering a career with us

Job Types: Full-time, Permanent

Pay: $60,000.00-$100,000.00 per year

Benefits:

- Dental care

- Discounted or free food

- Extended health care

- On-site parking

- Paid time off

- Vision care

Education:

- Bachelor's Degree (preferred)

Experience:

- Dynamics 365 Business Central: 2 years (preferred)

- Manufacturing: 2 years (preferred)

- ERP implementation: 3 years (preferred)

Work Location: In person