United Site Services

Sales Development Representative-Inbound

LocationMeridian, ID
Job TypeFull-time
Salary$37,440-$58,240

About This Job


About USS:

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.


Overview:


About USS

Looking for a new opportunity where you can make an impact? At USS, we’re working to change the perception of the portable sanitation industry and bring awareness to the essential services we provide every day to communities across the nation. USS has grown steadily over the past two decades, and with more places to go, we’re not slowing down anytime soon. We’re continuing to build a talented team to make up our HQ functions that can grow and go there with us. If you thrive in a fast-paced environment and want to play a pivotal role in evolving an industry, then apply today to Go Places with USS!


PRIMARY PURPOSE

The Sales Development Representative Inbound (SDR) role is an essential sales partner in the USS sales process to grow revenue with current customers, expand our customer base and efficiently connect potential customers with sales staff. The SDR is responsible for adequately qualifying and managing all sales leads received through the various data feeds and inbound phone calls, as well as making outbound sales calls related to sales initiatives and campaigns. This position has a clear understanding of the process to identify customer ranking and thresholds of need and how to handle/team sell and delegate accordingly.


Responsibilities:


ESSENTIAL FUNCTIONS

Partner with sales and marketing to execute proactive outbound calls and campaigns related to lapsed customer accounts with declining revenue, repeat projects, job expansion, and cross-selling initiatives
Partner with sales to help manage Inbound Business Sales Queue as needed
Respond, engage and qualify inbound leads and inquiries from our website and manage Easy Safe and Clean shared mailbox
Sell all product offerings available in the specific market and contact potential customers to create and maintain long-term partnerships
Work to revenue targets/quotas and KPIs as set by Supervisor. Utilize outside sources to assist in driving KPIs and manage performance intelligently
Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification in CRM application while ensuring customer needs are met
Profile strategic accounts to identify key individuals, research and obtain business requirements, and present solutions to start the sale cycle
Act as the subject matter expert of all USS Products and services and educate customers on their LOB
Produce quotes and orders through Salesforce
Manage individual case management box in Salesforce
Perform other duties as required


SUPERVISORY RESPONSIBILITIES


This role has no supervisory responsibilities.


Qualifications:


QUALIFICATIONS


EDUCATION


Min/Preferred


Education Level


Description


Minimum


High School or GED


or equivalent combination of education and experience



EXPERIENCE


Minimum Years of Experience


Maximum Years of Experience


Comments


3


of related sales or customer experience preferred


ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

Prospecting / Cold Calling / Referral generation
Proven track record of building business and hitting sales targets
Strong PC proficiency (Microsoft Office, CRM, etc.)
Salesforce proficiency experience a plus
Customer care and sales experience, including customer relationship development and referral generation
Ability to solution sell-through value alignment to differentiate USS offerings from the competition
Teamwork with all sales channels and operations
Lead Sourcing
Closing and Negotiating
Time Management
Organization
Excellent follow-up skills (leads, issue resolution, etc.)
Strong written and verbal communications
Decision making and problem-solving
Other required skills: Presentation skills, building relationships, negotiation, results-driven, capable of achieving sales targets
Keep up to date with industry news to identify opportunities for new business and industry knowledge
Know the critical steps of projects and project management


Physical Requirements

Demand Frequency

Sit while answering phones or reply to emails Constant

Use hands and fingers to handle, control or feel objects tools or controls Frequent

Repeat the same movements when entering data Frequent

See details of objects that are less than a few feet away Constant

Speak clearly so listeners can understand Constant

Understand the speech of another person Constant

Focus on one source of sound and ignore others Frequent

Hear sounds and recognize the difference between them Frequent

See differences between colors, shades and brightness Frequent

All full-time employees working an average of 30 hours or more per week are eligible for the below benefits. Part-time employees may be eligible for similar benefits.

Paid Time Off (pro-rated for Part-Time employees)

Paid Holidays
Medical/Pharmacy
Dental
Vision
100% Employer-Paid Short-Term Disability
100% Employer-Paid Long-Term Disability
100% Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
Voluntary Employee Life & Accidental Death and Dismemberment
Voluntary Spousal Life
Voluntary Dependent Life
Hospital Indemnity, Accident and Critical Illness
Commuter/Transit Account
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Health Savings Account
401(k) with employer match
100% Employer-Paid Employee Assistance Program (EAP)
Employee Discounts


EEO STATEMENT

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity or expression , age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.


Physical Requirements:

Demand Frequency

Sit while answering phones or reply to emails Constant

Use hands and fingers to handle, control or feel objects tools or controls Frequent

Repeat the same movements when entering data Frequent

See details of objects that are less than a few feet away Constant

Speak clearly so listeners can understand Constant

Understand the speech of another person Constant

Focus on one source of sound and ignore others Frequent

Hear sounds and recognize the difference between them Frequent

See differences between colors, shades and brightness Frequent


Benefit Summary:

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

Holiday & Paid Time Off (pro-rated for Part-Time employees)

Medical/Pharmacy
Dental
Vision
Employer-Paid Short-Term Disability
Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
Voluntary Employee Life & Accidental Death and Dismemberment
Voluntary Spousal Life
Voluntary Dependent Life
Hospital Indemnity, Accident and Critical Illness
Commuter/Transit Account
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Health Savings Account
401(k) with employer match
Employer-Paid Employee Assistance Program (EAP)
Employee Discounts

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

Salary Range: $18.82 – $28.22 / hour Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement:

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

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