Our Purpose
Serve God - Serve Customers - Serve Employees
We are courteous. Create a positive experience for customers, employees, suppliers and communities.
We are the Guide. Help our customers, employees, and suppliers succeed through trust and partnership.
We are Ambitious. Seek innovative solutions and go the extra mile.
We are Accountable. Act with honesty and integrity.
DUTIES AND RESPONSIBILITIES:
•Guide and process customer orders and inquiries in a fast-paced environment using company software.
•Communicate with customers via phone, email and chat.
•Solve customer problems and find best possible solutions.
•Help customers navigate and place orders.
•Provide knowledgeable answers to questions about products, pricing and availability.
•Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
•Retaining, growing, and selling commercial waste removal and disposal services.
•Work in conjunction with other departments to resolve customer disputes.
•Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
•Delivers services to customers in a manner that promotes goodwill.
•Work in a fast paced, cooperative, high call volume environment.
•Preparing bids, weekly call reports and cold calling new and existing customers
Requirement:
•1-2 years of inside sales/relevant experience required
•Highly motivated, self-starter who is also a team player
•Highly organized, displays time management skills
•Effectively communicate industry-specific knowledge
•Ability to control emotion during potentially high-stress situations
•Demonstrates the ability to listen effectively
•Ability to take feedback and constructive criticism
•Computer skills necessary
Job Type: Full-time
Pay: $17.56 - $27.50 per hour
Benefits:
Shift:
Supplemental Pay:
License/Certification:
•Driver's License (Required)
Ability to Commute:
•Colorado Springs, CO 80910 (Preferred)
Ability to Relocate:
•Colorado Springs, CO 80910: Relocate before starting work (Preferred)
Work Location: In person