Principal Product Management

About us

Powering the Future of Energy

The Advanced Metering Infrastructure (AMI) 2.0 program is more than a technology upgrade—it's a bold leap into the future of energy. AMI is unlocking real-time data, enabling smarter grid operations, and delivering exceptional customer experiences. It’s the digital backbone of a modern utility, and we’re looking for experienced and motivated product leaders to help shape it.

Superpowered. Meaningful work. Human impact. A story we're proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we're certain about: the power of our people. Join us in our goal to deliver 100% fossil-free heat to our customers by 2050!

National Grid is hiring an Principal Product Management This position can be located in Waltham, MA - Hybrid

Job Purpose

We’re hiring a Principal Product Manager to lead a critical product team within AMI. This is a high-impact role for an experienced product leader who can drive strategy, execution, and delivery in a complex enterprise environment—while also elevating the product discipline across the broader organization.

You’ll work across software engineering, process design, and business teams to deliver scalable, customer-centric solutions to integrate AMI with National Grid’s customer platform. You may also play a key role in mentoring other product managers and embedding product and agile best practices across the AMI program.

Key Accountabilities

- Lead the product vision, strategy, and roadmap delivery for a large product team within the AMI program.

- Translate operational challenges into digital solutions that impact safety, efficiency, and customer satisfaction.

- Collaborate across multiple other product teams and work with engineering, process design, and business stakeholders to scope, test, and launch innovative features.

- Help build a culture of product excellence across one of the most ambitious technology programs at National Grid and in the utility industry at large.

- Own product KPIs, epics, features, user stories, release plans, and business cases.

- Communicate progress and impact to leadership and cross-functional partners.

Qualifications

- 10+ years of product management experience and proven success leading complex, multi-squad product teams.

- Deep expertise in agile methodologies and the software development lifecycle.

- Fluency in and demonstrated experience leveraging AI to improve and accelerate product delivery.

- Strong communication and storytelling skills, with the ability to influence and inspire.

- Driven by data, self-motivation, independent initiative and creative problem-solving.

- Experience navigating matrixed organizations and driving alignment and prioritization across diverse stakeholders.

- Bonus: Prior experience coaching teams in agile, SAFe, and product best practices; experience with utility customer operations and systems.

More Information

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Salary

$162,000 - $191,000 a year

Salary commensurate with location and experience

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.