Operations Manager - A1 Balers

Job Title: Operations Manager, Waste Pro - A1 Balers & Compactors

Location: West Palm Beach

Reports to: Division Manager

Summary of Position

The Operations Manager oversees all operational functions for Waste Pro's Division CR01 (Balers & Compactors), ensuring safe, efficient, and high-quality service delivery. This role manages fabrication activities, driver training, chute and corral installations, operational planning, and coordination with general contractors and sales teams. The Operations Manager will also support the expansion of grapple truck capabilities and contribute to ongoing growth initiatives.

Essential Functions

Operational Oversight

- Manage all daily operations for CR01, including fabrication of chutes and corrals.

- Oversee both standard and custom chute builds and ensure proper material retention after removal.

Training & Safety

- Train drivers on the proper use of corrals, including how corrals allow multiple cans to be delivered on roll-off (RO) trucks, and how to install corrals on job sites.

- Train and certify teams on chute inspections, installation processes, and the proper removal of chutes once a job is complete.

- Conduct operational inspections to ensure compliance with safety standards and procedures.

Chute Installation & Productivity

- Manage chute installation operations based on labor standards of two employees per hour.

- During installations, train teams on completing inspections and documenting work accurately.

Site Evaluation & Planning

- Review and oversee site plans from general contractors (GCs).

- Conduct onsite visits to determine whether customization is needed for containers, chutes, or corrals.

- Utilize the checklist created by Sales Representative Michael to determine the appropriate container size (from 40 yards up to 95 yards).

- Obtain customer signatures on chute inspection forms upon completion of inspections.

Project Completion & Material Handling

- Ensure that once a job is completed, chutes are properly removed, the customer is billed accordingly, and all materials are retained by the company.

- Ensure all recovered chute materials are transported safely back to CR01, properly accounted for, and stored for future reuse.

Fleet & Equipment Development

- Support efforts to expand and optimize grapple truck capacity and route efficiency.

QUALIFICATIONS:

- Associate's degree or equivalent experience, with a minimum of 3 years in transportation, construction, and/or waste services.

- Minimum of 5 years of diverse management experience.

- Strong project management and resource planning skills.

- Ability to lead, direct, and delegate effectively.

- Proven experience in motivating, coaching, and counseling employees.

- Ability to work well under pressure, manage multiple projects simultaneously, and meet deadlines.

- Proficiency with computer software applications (e.g., Microsoft Office, Outlook) for recording, analyzing, reporting, and sharing information.

- Basic math skills; fluent in speaking, reading, writing, and understanding English.

- Specialized knowledge of DOT and OSHA regulations and requirements.

- Experience analyzing processes, summarizing findings, and making recommendations to management.

- Excellent organizational and time-management abilities.

- Strong interpersonal, analytical, written, and verbal communication skills.

- Thorough understanding of waste industry concepts, practices, and procedures.

- Demonstrated ability to build rapport and work effectively with challenging clients.

- Experience preparing and managing budgets and resolving employee relations issues as needed.

- Ability to manage complex, dynamic situations requiring sound judgment, strategic/tactical prioritization, and a strong sense of urgency.

Special Considerations - Physical Work Requirements:

- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

- Required to use motor coordination with finger dexterity (e.g., keyboarding, machine operation, driving) for most of the workday.

- Required to exert physical effort, including occasionally lifting or moving objects weighing 40 pounds or more.

- Required to work in conditions that may involve physical occupational risks (e.g., cuts, bruises, exposure to machinery or heavy equipment).

- Required to be exposed to environmental conditions such as dirt, odors, noise, weather extremes, and similar elements on a regular basis.

Certificates, Licenses, Registrations or Other Requirements

- Must have a valid Driver's License.

- CDL license preferred.

- IF CDL license held, DOT Medical Card maintained or qualified to obtain as required.

OTHER JOB RESPONSIBILITIES

- Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.

- Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA.

- Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT:

- Normal setting for this job is carried out in office, field and maintenance facilities.

Requirements:

QUALIFICATIONS:

- Associate's Degree or equivalent experience with minimum of 3 years in transportation, construction and/or waste services.

- Minimum five (5) years of diverse management experience.

- Solid project management and resource planning capabilities.

- Ability to lead, direct, and delegate

- Prior experience and ability to effectively motivate, coach and counsel

- Ability to work well under pressure, handle multiple projects simultaneously and meet deadlines is essential

- Proficiency in using computer software applications (e.g. Microsoft Office, Outlook) to record, analyzes, report and share information.

- Must possess basic math skills; be fluent in speaking, reading, writing and understanding English.

- Specialized understanding of DOT, OSHA regulations and requirements.

- Experienced in analyzing processes, summarizing and making recommendations to managers.

- Excellent organizational and time management skills

- Strong interpersonal, analytical, written and verbal communication skills.

- Seasoned grasp of Waste industry concepts, practices and procedures.

- Demonstrated ability to work with challenging clients to build rapport.

- Experience preparing and managing to budgets and resolving employee relations issues as required.

- Ability to manage complex and dynamic situations requiring a well developed sense of strategic/tactical priorities and urgency.

Special Considerations/Physical Work Requirements:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.) most of the work day;

- Required to exert physical effort and on occasion lifting/moving objects that may weigh 40 pounds or more;

- Required to be exposed to physical occupational risks (such as cuts, bruises, exposure to machinery/heavy equipment, etc.);

- Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements regularly;

Certificates, Licenses, Registrations or Other Requirements

- Must have a valid Driver's License.

- CDL license preferred.

- IF CDL license held, DOT Medical Card maintained or qualified to obtain as required.

Additional Details :

Waste Pro supports a diverse workforce and is an Equal Opportunity Employer. Waste Pro does not discriminate against individuals based on race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.