Key Account Manager

JOB SUMMARY: Develop and manage an assigned portfolio of construction aggregates customers across a range of account types and market segments. The Account Manager builds strong customer relationships and positions the company as a preferred partner by delivering consistent value, understanding customer business needs, and creating shared value that supports long-term customer success and company growth.

ESSENTIAL FUNCTIONS

- Build and manage strong customer relationships that position the company as a preferred partner and create shared value through trust, reliable service, and long-term collaboration.

- Understand customer business needs and work cross-functionally to deliver solutions that support customer goals while driving company growth.

- Identify growth opportunities, provide sales quotes, and execute pricing strategies that balance customer value with sustainable profitability.

- Develop and manage account plans, budgets, and forecasts to achieve revenue goals and support regional objectives.

- Use CRM tools to plan customer interactions, capture insights, and maintain accurate account information.

- Monitor market conditions, industry trends, and competitor activity to inform sales strategies and customer recommendations.

- Communicate proactively with customers and internal partners to support projects, ensure reliable delivery, and maintain a high-quality customer experience.

- Represent the company professionally in the market and within the communities it serves.

MINIMUM REQUIREMENTS

Education: Preferred Bachelor’s Degree or related experience

Experience:

- Minimum of 3 years of experience in sales, account management, or a related marketing role

- Experience in the aggregates, construction materials, or related industry preferred

COMPETENCIES

Behavioral Competencies:

- Customer-focused, partnership-oriented mindset

- Strong relationship-building and collaboration skills

- Accountability, professionalism, and sound judgment

Technical Competencies:

- Proficiency with Microsoft Office Suite and CRM systems

- Understanding of markets, customers, and competitive dynamics

- Strong oral and written communication skills

- Ability to influence across organizational levels

- Ability to coach, mentor, and collaborate with others

ESSENTIAL FUNCTIONS:

Luck Companies is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.