Installer Lead, Residential

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts atHome, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Role: Installer Lead, Residential

Reports To: General Manager and/or Operations Manager

Status: Full-time, Regular

Location Name: Winnipeg Supply

Location Address: Winnipeg, MB

Position Summary:

As a member of our team, you will be the Lead for installing heating, air conditioning, ventilation, and refrigeration equipment in residential environments. Extensive previous residential installation experience is required with a strong focus on customer service and a commitment to integrity.

Responsibilities:

- Responsible for delivery and removal of equipment needed to complete the installation work in residential environments.

- Provide guidance and mentor install helper with installation duties.

- Install heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in an accurate and timely manner.

- Design, manufacture, and install various ducts and duct fittings as instructed.

- Complete residential HVAC, water heater, and other equipment installations.

- Responsible for delivery of excellent service to residential customers and sustaining high levels of customer satisfaction.

- Handle customer concerns, questions or problems in an effective manner.

- Prepare material requisition forms to ensure proper truck stock levels.

Qualificaitons:

- The qualified candidate must have a high school diploma or equivalent.

- Must possess all valid licensing or certifications as required by provincial or local governmental laws or regulations for the geographical work area.

- A license in plumbing, electrical work, sheet metal, or refrigeration an asset.

- Proven mechanical aptitude and experience in the residential HVAC field.

- Able to operate all necessary tools and equipment to perform various installation projects.

- Extensive experience with installing residential heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.

- Demonstrated commitment to the delivery of customer-focused service.

- Must be able to read and interpret drawings, blueprints, and production diagrams.

- The ability to work occasional overtime and weekend hours as required.

- The successful incumbent must be able to meet the minimum requirements for our background check criteria.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team.