Factory Business Process Owner

Join a team that’s shaping the future of operational excellence at Hitachi Energy. In this role, you’ll champion process innovation across the full value chain—from quotation through warranty—while partnering with teams across our South Boston, VA facility and the broader North America Transformer Hub. You’ll be the connector who transforms business needs into streamlined, intuitive processes that empower people to work smarter.

You’ll influence everything from SAP optimization to cross‑functional project delivery, ensuring teams have the tools, clarity, and confidence to excel. Your work will directly advance our continuous‑improvement culture and support the evolution of digital workflows that scale globally.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

If you’re motivated by solving complex problems, designing future‑state processes, and helping others thrive through change, this is an exciting opportunity to make a measurable impact.

How You’ll Make An Impact

- Map, analyze, and improve current and future business processes.

- Drive continuous improvement initiatives across factories and Hub functions.

- Lead and support projects, ensuring timelines and outcomes are met.

- Conduct user acceptance testing and validate system updates.

- Prioritize business requirements and document proposed enhancements.

- Troubleshoot operational issues and implement long‑term solutions.

- Guide system maintenance and ensure data accuracy and user support.

- Create and maintain standard work packages and user guides.

Your background

- Bachelor’s degree and minimum 5 years of manufacturing and process experience (or 10+ years of related experience).

- Experience in business, industrial engineering, mechanical engineering, or related fields.

- Strong project management, communication, and relationship‑building skills.

- Proven ability to lead through change with adaptability and collaborative mindset.

- Ability to travel domestically and internationally (10–20%).

- Experience with value stream mapping and ERP systems (SAP preferred).

More About Us

- We empower our teams with learning, development, and long‑term career growth opportunities.

- We embrace a culture of innovation, collaboration, and continuous improvement.

- We’re committed to advancing a sustainable energy future and enabling every team member to make a meaningful contribution.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Hitachi Energy is an Equal Employment Opportunity (EEO) employer committed to encouraging inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

As an Equal Employment Opportunity Employer, applicants may request to review the Affirmative Action Plan of a particular facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an HR Representative at 888.504.2007. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy’s career site as a result of your disability. You may request reasonable accommodations by calling an HR Representative at 888.504.2007. Resumes and applications will not be accepted through this method.

For more information regarding your EEO rights as an applicant, please visit this website.