Overview:
LeafGuard - Employee Experience Specialist
Our Employee Experience Specialist is the primary point of contact for and provides critical support to candidates, hiring managers, and internal HR and business stakeholders to provide a world-class onboarding experience for newly hired employees. They are responsible for ensuring the timely execution and completion of a seamless onboarding workflow for each new employee.
Responsibilities:
•Responsible for the onboarding process of new employees ensuring timely execution and completion of a seamless workflow, providing a great experience for new employees and a smooth start into their roles.
•Handle new hire orientations and onboarding plans in assigned area-first day paperwork, training, educating new hire on HR policies, internal procedures, benefits, regulations.
•Serves as the primary point of contact during candidates onboarding proactively communicating onboarding expectations and requirements needed prior to the candidates’ start date.
•Communicate effectively as the liaison between supervisors, new hires, and HR department
•Complete pre-employment processing for new hires including any required forms and I-9 documentation.
•Continuously identify and implement ways to improve the onboarding experience by engaging with employees and bringing perspective on best practices
•Initiates and schedules pre-employment onboarding activities including background checks, reference checks and drug screens
•Provide guidance and support to new employees as they navigate their roles, company culture, and organizational structure.
•Collect feedback from new employees to continuously enhance the onboarding experience and address issues and concerns.
•Manages electronic new hire Onboarding system (iCIMS) make improvements recommendations to HR leadership.
•Acts as a subject matter expert and makes recommendations on how to improve process efficiency
•Ensure employee termination in systems is smooth and complete, follow-up via Exit Survey when necessary
Qualifications:
Skills, Knowledge, and Abilities:
•Bilingual English-Spanish preferred but not required.
•Strong attention to detail, and solid computer experience
•Self-starter with minimal supervision.
•Excellent communication, interpersonal, and problem-solving skills.
•Exhibit strong organization and follow through skills, excellent verbal and written communication skills as well as interpersonal skills.
•Ability to work in a fast-paced environment
Education and Experience:
•Degree in Human Resources, Business Administration, or related field a plus not required
•3+ years of experience in similar HR roles.
LeafGuard is an Equal Employment Opportunity Employer
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