Customer Experience Coordinator

Universal Home Experts knows

That Customer Experience Coordinators are the Voice of Our Company.

Can you smile while you speak on the phone? This Customer Experience Coordinator position requires a genuine and friendly phone voice and personality. Someone who's easy to talk to and likes helping people. This position will also have an inside sales opportunity as well.

You will be taking incoming calls. Booking appointments. Following up to ensure customer satisfaction. Training is included in the position.

Do you have a great attitude and love talking to people? This could be the perfect job for you.

Our ideal Customer Experience Coordinator :

Successfully handles a high volume of inbound customer service calls Makes outbound calls Responds to e-mail inquiries and leads Expedites unresolved customer grievances to designated departments for further investigation Maintains accurate customer information and scheduled appointment details

Qualifications

Benefits:

Job Type: Full-time

Pay: $16.07 - $19.03 per hour

Expected hours: 40 per week

Benefits:

Shift:

•

Day shift

Application Question(s):

Education:

Experience:

License/Certification:

•

Driver's License (Required)

Ability to Commute:

Work Location: In person