Spartan Energy

Client Experience Specialist

LocationSan Angelo, TX
Job TypeFull-time
Salary$47,840-$47,840

About This Job


Overview:

Seeking an individual with a strong presence and impeccable presentation, exuding confidence and appeal to work alongside the Retention team to strategize ways to maintain relationships with our clients and provide them with the best Spartan experience


Qualifications:

Minimum education high school graduate/GED
Ability to Maintain attractive fit & image and capacity to consistently uphold professionalism
Ability to work in a fast-paced, dynamic environment and manage multiple client relationships simultaneously.
Excellent communication, negotiation and interpersonal skills
Highly self-motivated, capable of both independent work and effective team collaboration
Strong problem-solving skills and aptitude
Background in customer service; industry knowledge is a plus
Proficient in MS Office, with working knowledge of CRM platforms (e.g., Salesforce)
A customer-oriented attitude
Able to commute to the assigned market area.
Valid driver’s license.
Bilingual, English/Spanish highly desirable.


Responsibilities:

Approach potential customers to establish relationships
Build long-term relationships with key clients
Address customer concerns and complaints
Engage with Clients to understand their energy needs, consumption patterns, and sustainability goals.
Engage with Clients during Company Promotional Campaigns
Perform additional tasks as required by the manager


Job Type: Full-time


Pay: $23.00 per hour


Expected hours: 40 – 50 per week


Benefits:

Dental insurance
Health insurance
Vision insurance


Shift:


8 hour shift


Experience:

Customer retention: 1 year (Preferred)


Ability to Commute:

San Angelo, TX 76904 (Preferred)


Ability to Relocate:

San Angelo, TX 76904: Relocate before starting work (Preferred)


Work Location: In person


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